Worst job I've ever had. Abysmal management. Only concern is $$$
Care manager (Former Employee) – Vancouver, BC – 20 December 2016
Two faced management that will treat you well one minute if you wish to be treated like a work horse with no overtime and no proper training, or flat out fire you without cause if you stick up for yourself.
Work environment and company as a whole cares almost entirely about appearance - staff are poorly trained, unprofessional and miserable (and miserable to new recruits - belittling them as well as the residents). Company management is non existent. If they have an issue with you or your work, you'll never know it until they get rid of you because they don't take the time to communicate.
Company's entire drive is $$ who see residents not as patients but cash cows and staff as work horses. You can tell this immediately as they reward staff with prizes for having "x" many move ins, etc. Focus is not on residents well being but how much cash they can make the company.
In terms of quality of care, it is poorer than a public facility, with one nurse for over 100+ residents and care staff that do not respect residents and disconnected management that does not respect staff - for 4K-10k a month--- you will do better to place your loved ones anywhere else. Do not work for these people if you have any self respect.