Pros: great people, good place to learn, great benefits.
Cons: poor management, poor training, low salary, mid-to-poor work-life balance.
Very interesting and engaging work. The people there are the best I've ever worked with. It was a great place to learn, if you are able to learn on the job.
However, the culture is one of ever increasing demands and less resources/time to accomplish anything. Management is a problem. The left hand rarely knows what the right hand is doing. They are – more... not transparent and do not lead by example. This company is unfortunately notorious in the insurance industry for creating a toxic atmosphere and has consistently done so, company-wide, since the 1970's. This all leads to a turn-over rate that is still exceedingly high.
The benefits are outstanding. The salary is on the low end of the range for this position, and having a healthy work-life balance is a toss-up depending on many variables.
Most of this cannot be applied to the company as a whole, as I do not have first hand experience with the whole company. – less