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Sun Life Financial
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161 reviews

Sun Life Financial Employer Reviews

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fun place with lots of help
Insurance advisor (Former Employee), Brampton, ONApril 3, 2013
Pros: u have freedom, u can work as u want
Cons: too much pressure in the beginning
training , making calls , talking with co-workers , lots of encouragement from management, hardest part to get appointments and to stay focused.
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Great management and very transparent.
Medical Claims Analyst (Former Employee), Ottawa, ONMarch 22, 2013
Pros: get to eat in your work station.
Cons: the whole day of seating in front of your computer, with the required speed and accuracy, usually results to injuries of the arms and eyes.
Accuracy requirement is 99.4%, almost 100%, quite unrealistic because error is humanely present which is why the turn over of manpower is also quite frequent. Trust and confidence is very important as each individual is set to monitor his/her own daily activity and production. Very intense 7.5 hour day in front of the computer analyzing and processing – more... federal insurance claims. – less
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Interactive customer-centred workplace with great employees
Customer Care Representative (Former Employee), Toronto, ONMarch 19, 2013
Pros: work from home, great team environment
Cons: tight call time constraints
-answered incoming inquiries about customer benefit packages, assisted with online services and clarified how their benefits work
-multi-tasking in a fast-paced environment
-time management
-problem solving
-pleasant and up-beat co-workers
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Loved working this fast paced environment.
Senior Claims Administrative Coordinator (Former Employee), Ottawa, ONMarch 5, 2013
Pros: we would have free lunches quarterly.
Cons: management changed to often never able to get comfortable with one manager.
Loved working at Sun Life, I have been worked at Sun Life in a claims admin environment for 12 years in a team environment. Inputting data into excel. Running and updating reports. We would Create files maintain classified records and documents. When I send files to off-site storage, I would have to ensure that I input all the info into the data base – more... daily so I would be able to retrieve files that are in storage. We had to dispose of records as required. Daily claims needed to be scanned and e-mailed to our claims examiners. Open, sort, date stamp, all mail verify and obtain pertinent missing information for all incoming mail and determine what department it should go to. The department opened between 4000 - 7000 pieces of mail daily. I was responsible for return mail & cheques; I received cheques back from the post office because the address was incomplete. I would check the system to see if the client sent us some new information. Prepare all mail and correspondence being forwarded to clients. This includes ensuring that the address is clearly indicated and the appropriate postage is affixed. I had to transfer all personal calls for my group to the appropriate person. I had between 11 - 14 staff to Coordinate and distribute work daily. – less
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Sunlife Financial - Financial Advisor
Financial Advisor (Former Employee), Toronto, OntarioFebruary 20, 2013
Pros: unlimited profit
Cons: commission based only
Working for sunlife financial gave me the opportunity to work independently as a Financial Advisor. My work schedule was very flexible in that it gave me the opportunity to receive Designations such as the LLQP. My working environment as well as my clients was one of the best start to my day as I aways look forward to seeing and speaking to my clients/collegues – more... regularly. The hardest part of my job was when I had to say goodbye and move to Edmonton, as I will always miss my Sunlife Financial family. – less
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The position was data entry but coworkers were fun
Plan Administrator (Former Employee), Waterloo, ONFebruary 7, 2013
They gave me enough freedom to choose how I wanted to go about my work. The staff was really friendly and really supportive.
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Not a good company to work for
Abilities Case Manager (Former Employee), Toronto, ONJanuary 30, 2013
Employees are treated poorly and poor environment to work in.
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Fast paced environment, great people to work with.
Manager, Advisor Technology Services Help Desk (Former Employee), Ottawa, ONJanuary 10, 2013
Pros: the position i held gave me the opportunity to utilize so many different skills, such as people management skills, recruiting, conducting interviews, staffing, negotiation skills, technical skills, performance management just to name a few
Cons: limited career opportunities in ottawa.
- New challenges everyday.
- Opportunity to learn and develop your skills.
- Great people to work with.
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Fun Place to work
Financial Analyst (Former Employee), Toronto, ONJanuary 9, 2013
I never really had a routine at Sun Life that I really enjoyed. I was working in a lot of ad-hoc projects. Though my tittle was 'Financial Analyst' my work was more actuarial.
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Fun Place to work
Financial Analyst (Former Employee), Toronto, ONJanuary 9, 2013
I never really had a routine at Sun Life that I really enjoyed. I was working in a lot of ad-hoc projects. Though my tittle was 'Financial Analyst' my work was more actuarial.
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Insincere about Ministry of Labour requirements.
Sales (Former Employee), OntarioDecember 31, 2012
Pros: income potential high
Cons: autocratic management style
Company doesn't take seriously violations of the Labour Laws. Controls through intimidation.
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Great location downtown, spacious office with a family environment
Sales & Client Relationships Coordinator (Current Employee), Calgary, ABDecember 22, 2012
Good company to work for as they make you feel like you are part of a family. Growth within the company is possible, but most likely in Ontario where the majority of the jobs are. The office I work at in Alberta has little room for growth.

I learned a great deal about the pension industry. Mastered excel with the use of macro programming, V Look-Ups, – more... and Pivot Tables. – less
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Very Interesting and Challenging
FINANCIAL ANNUITIES SPECIALIST (Former Employee), Bermuda IslandDecember 10, 2012
Pros: best environment
Cons: nothing
Processing and underwriting a high volume of new annuity applications, including opening Corporate and Trust accounts and other corporate structures. Attending a lot of phone calls from the clients and the financial advisors. Processing he withdrawal request and transfer of fund request.
Had an opportunity of working with the best group of colleagues – more... and wonderful managers.
The hardest part was attending the customer phone calls inquiring about their account in middle of processing a withdrawal or a transfer request. the best part was thaty we would never get bore in this job it was always a new account a new product a new customer. – less
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Great place to work
Client Service Specialist (Former Employee), Kitchener, ONDecember 4, 2012
Pros: change
Cons: non
I really liked working for Manulife!! the company is always growing.
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aqua fitness
Data Entry Clerk (Former Employee), Ottawa, ONNovember 4, 2012
Reliable - Working in a team, Good management made me feel comfortable to work and do not hesitate to ask questions.

Co-workers help each other and feel like a family.

The hardest part of the job I don't feel comfortable if I am late in completing my assignment and give extra time to finish it.

The most enjoyable part of the job that everyday you – more... learn new things and get to know people around you. – less
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Great people, very helpful - Client Solutions department
Contract Specialist (Former Employee), Toronto, ONNovember 1, 2012
Pros: great people
Cons: my job was pretty boring but was expected when i accepted
The culture is very laid-back and relaxed.
Absolutely loved the people but I don't think insurance is for me.
Meetings are very effective, things get done.
Huge video conference across Waterloo, Toronto and Montreal to make sure everything is on track.

Just got out of university so it was the first job I took. Sometimes, felt like I didn't have enough – more... to do but that's just probably related to my job. – less
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Good place to work if you are good at self-managing.
Financial Advisor (Current Employee), Barrie, ONOctober 15, 2012
I really liked working here you got to take time off whenever you needed it and you were your own boss.
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Productive innovative atmosphere to work in.
Financial Services Consultant (Former Employee), Toronto, OntarioOctober 14, 2012
Pros: ability to build and manage asset retention portfolio and work independently.
Cons: not as much face to face interactions with clients.
I acquired a great deal of knowledge and experience in this role. As well as relationship building and influencing skills. The exposure to a wide variety of wealth, income and insurance products adds to my experience within the financial industry. My co-workers definitely made this a great place to work. One of the challenges was to analyze and educate – more... clients not well versed with investment products and principles however, it was the most rewarding when i succeeded in breaking these barriers. I am happy to say that my success rate in such cases was quite high (95%). The most enjoyable part of the job was helping clients with their investments and the successful partnership created in these interactions resulted in ongoing consultative transactions. – less
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It was a very good place to work for.
Member Service Specialist/Call Centre (Current Employee), Ottawa East, ONOctober 2, 2012
Pros: flex hours
Cons: limited growth opportunities
My main role was initially managing customer information, organizing files and conducting data entry. From here I branched into Client Services, explaining benefits to clients in detail in a professional manner. The management was excellent, with a very positive corporate culture that encouraged growth and positivity. My co-workers were a highlight – more... of the job, and I enjoyed the opportunity to expand my knowledge base about Compensation and Benefits. – less
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Great place to be!
Receptionist/Assistant (Current Employee), Kitchener,OntarioSeptember 23, 2012
This is a great place to work, and I am happy that i've had the opportunity to be able to see what ''office work'' is like.

About Sun Life Financial

Sun Life is a leading international provider of protection and wealth accumulation products and services to individual and corporate – Read more

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