Group Benefits SunAdvantage Service Representative (Current Employee), Toronto, ON – October 13, 2014
Pros: able to work independently, job task gives you a sense of accomplishment
Working in the Group Benefits Sales area is fast pace, motivating and self driven. Knowledge in group benefits in all area is of utmost importance and you learn something new everyday. Every task gives you a sense of accomplishment. You are required to work independently, and if needed your co-workers and manager are there to discuss and resolve any – more... issues. The most challenging and enjoyable part of the job is meeting the turnaround times. We do rely on other sources for information, and in the sales area timing of responses are crucial. It is challenging for me as I strive in providing great customer services by being able to respond right away. When I am not able to, it is important to inform the waiting recipient right and provide a timeline for expectation. I take pride in my job and in building relationships. This only results in excellent service! – less
Challenging but Exciteful Projects with Knowledgeable Managers
Financial Analyst Intern (Former Employee), Toronto, ON – December 3, 2013
Pros: responsible and well-behaved colleagues, highly developed culture, knowledgable managers
Cons: long hours
In Sun Life Financial every day there are exposures to new and challenging problems which demands brand-new ideas and state of the art models to implement them. This provides opportunity to develop new approaches to resolve the problem, while having access to knowledgeable managers which leads to maturing those ideas.
With the comprehensive knowledge – more... in mathematical finance and financial markets we gained in the Financial Mathematics program in McMaster University, having exposure to the real life applications and the associated challenges due to lack of enough useful data, non normalized data, etc. learning how to overcome these challenges was exciting and instructive.
Responsible and well-behaved colleagues provide a progressive atmosphere which leads to meeting goals based on the pre-determined schedule.
Probably for me as an intern, who needed to accomplish both jobs assigned by Sun Life Financial and Mitacs Accelerated Program, satisfying both duties simultaneously based on the tight time schedule was the hardest part of the job. – less
Fast-paced environment with constant learning and a high performance culture.
Customer Care Representative (Current Employee), Waterloo Ontario – November 1, 2013
A typical day involves taking calls, resolving customer inquiries and providing a high degree of customer satisfaction. I use several databases each day and on each call. I review claims provide coverage details, maintain files, and promote products and services. I review my call statistics throughout the day and strive for efficiency. I have learned – more... a great deal about medical benefits and the structure of group contracts. I have also learned valuable and transferable computer skills. Management is supportive and always finding ways to collaborate in order to improve workplace satisfaction and business needs. My coworkers are a lot of fun and always willing to discuss the knowledge and material that we all deal with on a daily basis. The hardest part of the job is that the customer is on the line while you complete all of the work, this can be challenging but the pressure helps get the job done and it keeps the day interesting. The most enjoyable part of the job is when customers are truly appreciative of and happy with the service. – less
Receptionist/Lead Generator (Former Employee), Brampton, ON – October 29, 2013
Working in the office was great for me. I am able to complete tasks in a timely manner and learned a lot about how important life insurance is and how important the reputation of a company is. I enjoyed meeting different kinds of people and working with my co-workers as a team to get various jobs completed.
Financial Advisor (Current Employee), Calgary, AB – October 8, 2013
A typical day at work would involve cold calling, warm calling and referral calling. This allows to keep a flow of meetings going on a weekly basis, resulting in a flow of sales. I learned how to act in a professional, unbiased and ethical manner. My management has been extremely supportive and supported all my decisions. I have never worked with such – more... an easy going group of people in my life. Never has there been one issue. The hardest part of the job is the off chance of not receiving an income (as it is commission based only). The most enjoyable part of this job has been the education I've learned, the people I have met and at the atmosphere. – less
employee's where rewarded accoringly for a job well done,
Customer Relations Consultant (Former Employee), Toronto,ON – September 17, 2013
Pros: excellent sallary, health & dental benefits provided
Cons: hi volume of calls during peak hours
I enjoyed the fifteen years I worked with Sun Life Financial. I learned a great deal about Dental and Medical coverage. My co-workers where friendly,I had a instant bond with all my co-workers and as the years passed I looked at them as family rather then co-workers this included Team Leaders, Managers, and Directors. The hardest part of the job was – more... managing the hi volume of calls during peak hours...( we never had enough bodies to manage the magnitude of callers) The sallary was excellent the rewards programs was attainable and regardless of the position I held with Sun Life Financial I always felt valuable to the company. – less
Licensed Sun Life Advisor (Current Employee), home based – September 11, 2013
Pros: free trips
Cons: commison based
It was a great job , however it was only commision based which was to unpredictable for my family. A normal day would involve making calls servicing customers. Handling conflict. Hardest part of the job was selling, best part was client interaction
Financial Advisor (Former Employee), Hamilton, ON – September 11, 2013
Morning meeting in the morning, talking about what do good and areas need to improved in the company, then individual back to office to make their appointment or seeing clients. people group together will go out to prospective clients especially for small business.