Financial Advisor (Current Employee) – Calgary, AB – 8 October 2013
A typical day at work would involve cold calling, warm calling and referral calling. This allows to keep a flow of meetings going on a weekly basis, resulting in a flow of sales. I learned how to act in a professional, unbiased and ethical manner. My management has been extremely supportive and supported all my decisions. I have never worked with such an easy going group of people in my life. Never has there been one issue. The hardest part of the job is the off chance of not receiving an income (as it is commission based only). The most enjoyable part of this job has been the education I've learned, the people I have met and at the atmosphere.
A company that continues to build you and be there for you as a family.
Employment Practices Consultant (Current Employee) – Toronto, ON – 21 July 2017
The culture is amazing at Sun Life, everyone takes care of you like family. Opportunities constantly come up for you to work with other teams and different parts of the company to help you get more exposure. I have built a great career here.
Good corporate culture and benefits. Ability to meet new and interesting people and to develop yourself professionally. Requires much autonomy as in most corporate positions but this allows for you to develop at a much quicker pace. Keep motivated and determined and there is no limit to your success when well planned for.
Customer Contact Centre Representative (Former Employee) – Montréal, QC – 27 June 2017
Management is overbearing and stats driven, to extreme ends. This generated massive turnover both voluntarily and otherwise. Management has little to no idea how to communicate professionally with employees.
Outsourcing Company with little regard to employees
Senior Account Representative (Former Employee) – Waterloo, ON – 19 June 2017
This company outsources all their work and then advises it's employees not to mention this to their clients. Untrustworthy place to work and demoralizes it's employees. Management is a joke and knows nothing except how to talk the talk. Would not recommend this place to anyone.
Business Analyst & Senior Client Representative (Former Employee) – Waterloo, ON – 7 June 2017
Sun Life does not practice what they preach in terms of supporting a work-life balance. Support is not provided by management or HR when employees seek it. Employees are not recognized for their hard work and loyalty. Many great colleagues, but outnumbered by bully-type personalities; those of whom are women in management positions. Wonderful clients, but minimal help can be provided to them due to overload of work and internal politics.
Many great colleauges and clients
Lack of support for employees from management and HR
Financial Advisor (Former Employee) – Brampton, ON – 1 June 2017
I walked into this role right out of school, as it was a commission-only role and I had no idea about the investment world, I was left behind. I felt I needed to gain exposure to the investment world before considering a commission based role.
Stressful Environment; Beautiful Building - Bad Location
Administrative Assistant (Current Employee) – Toronto, ON – 1 June 2017
I can only speak on behalf of the one department I worked in. The job itself is extremely stressful; handling client complaints and and dealing with serious illness' and seeing employees decisions that impact peoples lives is a lot to handle. There is a very arrogant attitude in general to my department, a 'that's not MY job' attitude. Everyone will pass off as much work to other people as they possibly can, and managers don't say anything about it. The department refuses to offer me a full time position and no matter how many contract extensions I get offered, there is no possibility of ANY benefits, sick days, personal days, vacation, or a raise. There is no room to rise within the department as far as I'm concerned. No respect.
Team Lead, Group Benefits Customer Care Centre (Former Employee) – Waterloo, ON – 27 May 2017
The Group Benefits Customer Care Centre was a great place to work because every day you were helping Sun Life's members with their group benefit questions and also because the staff was very tight, it felt like a community. Leaders worked hard to come up with fun initiatives to keep morale up.
Service Representative (Former Employee) – Vancouver, BC – 23 May 2017
Since leaving I have reflected on the various positions I had at Sun Life. We live in a fast paced world, like it or not. I learned some very useful skills while there, and worked with some amazing people. I would definitely work at Sun Life again if the right position was available.