Outsourcing Company with little regard to employees
Senior Account Representative (Former Employee) – Waterloo, ON – 19 June 2017
This company outsources all their work and then advises it's employees not to mention this to their clients. Untrustworthy place to work and demoralizes it's employees. Management is a joke and knows nothing except how to talk the talk. Would not recommend this place to anyone.
Business Analyst & Senior Client Representative (Former Employee) – Waterloo, ON – 7 June 2017
Sun Life does not practice what they preach in terms of supporting a work-life balance. Support is not provided by management or HR when employees seek it. Employees are not recognized for their hard work and loyalty. Many great colleagues, but outnumbered by bully-type personalities; those of whom are women in management positions. Wonderful clients, but minimal help can be provided to them due to overload of work and internal politics.
Many great colleauges and clients
Lack of support for employees from management and HR
Financial Advisor (Former Employee) – Brampton, ON – 1 June 2017
I walked into this role right out of school, as it was a commission-only role and I had no idea about the investment world, I was left behind. I felt I needed to gain exposure to the investment world before considering a commission based role.
Stressful Environment; Beautiful Building - Bad Location
Administrative Assistant (Current Employee) – Toronto, ON – 1 June 2017
I can only speak on behalf of the one department I worked in. The job itself is extremely stressful; handling client complaints and and dealing with serious illness' and seeing employees decisions that impact peoples lives is a lot to handle. There is a very arrogant attitude in general to my department, a 'that's not MY job' attitude. Everyone will pass off as much work to other people as they possibly can, and managers don't say anything about it. The department refuses to offer me a full time position and no matter how many contract extensions I get offered, there is no possibility of ANY benefits, sick days, personal days, vacation, or a raise. There is no room to rise within the department as far as I'm concerned. No respect.
Team Lead, Group Benefits Customer Care Centre (Former Employee) – Waterloo, ON – 27 May 2017
The Group Benefits Customer Care Centre was a great place to work because every day you were helping Sun Life's members with their group benefit questions and also because the staff was very tight, it felt like a community. Leaders worked hard to come up with fun initiatives to keep morale up.
Service Representative (Former Employee) – Vancouver, BC – 23 May 2017
Since leaving I have reflected on the various positions I had at Sun Life. We live in a fast paced world, like it or not. I learned some very useful skills while there, and worked with some amazing people. I would definitely work at Sun Life again if the right position was available.
Advisor (Current Employee) – Durham Region, ON – 22 May 2017
The job requires independent organization and exceptional people and sales skills. Many challenges exist foremost is developing a client base, maintaining policies and keeping early cancellations at a minimum.
Licensed Financial Advisor (Former Employee) – Toronto, ON – 19 May 2017
It is a great company and offers so many products. As field advisor, it gave me work-life balance since I managed my schedules. However, being a field advisor there's so much stress of finding new clients.
Great environment to work in that encouraged team-building and rewarded hard work.
Digital Mail Administrator (Current Employee) – Waterloo, ON – 16 May 2017
It is a quality and production focused department and the daily tasks are repetitive. The hardest part of the job was to keep up to date with specific requirements and processes while still hitting production targets. That being said, the management team are very flexible and patient and will work with you to achieve specific goals. I would recommend this position as a great way to start building your career at a reputable company.
Sun Life Financial Advisor (Former Employee) – Toronto, ON – 12 May 2017
Fun and a good place to work when you need more time for family or for yourself, as long as you know how to maintain your level and stay on track on your business. Learn how to be consistent with what you do and sales plan.
Sun Life Advisor (Former Employee) – Montreal – 12 May 2017
I just did not imagine how being an advisor is such a demanding job in terms of hours and the payoff is only more visible once you've accumulated years of relationships with many customers. I respect the company and its culture, just that it isn't the type of job for me.