Find companies:
Summitt Energy
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
45 reviews

Summitt Energy Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Avoid this place at all costs
Team Lead - Quality Assurance Analyst (Former Employee), Mississauga, ONMarch 21, 2014
Pros: seriously, nothing.
Cons: if i typed out all the cons my fingers would literally fall off
Summitt Energy is without a doubt the absolute worst place I have ever worked. Summitt is an energy re-seller, which means they buy gas and electricity from the utility companies at a bulk discount rate, then offer it to their customers at a fixed rate. They also offer some other services which I will provide more details on a little further along.

What – more... makes this company terrible to work at? A number of things, but I'll delve into some of the more pressing issues. First of all, the company has a terrible business model. You must hear from time to time about people getting scammed at the door by sales reps who fraudulently misrepresent themselves as utility workers, and sweet talk their way into getting unsuspecting homeowners to sign water heater rental and fixed rate energy contracts. Not only are these sales tactics morally and ethically wrong, the sales reps are instructed to do this by head office. The contracts have outrageous cancellation fees, and working there day in day out hearing about case after case of poor seniors, immigrants, and housewives being swindled out of their hard earned money was truly heartbreaking.

My job there was taking re-affirmation calls. This means that when a sales agent has "secured" a sale, they will call in to the call center to have us go through a script of questions to affirm that the customer is fully aware of what they're signing up for and what the stipulations of the contract are. This way is a dispute ever arises, the company can produce a sound file of the recorded call and stand behind the fact that the customer agreed to everything. Problem is, most of the so called customers were either immigrants or elderly people who didn't understand what was happening and were instructed by the rep to just answer yes to our questions.

Now lets talk about the job itself. The call center was located in a professional office building in Mississauga (I even bumped into Robert Herjavec from Dragon's Den in the elevator once). The dress code was semi-professional and the work environment a pretty typical call center setting with rows of cubicles. The people there (with a few exceptions) were fairly nice and decent to get along with. By the end the group of people i directly worked with our department were practically family. The job paid $14/hr with absolutely no benefits.

What I didn't really like about this place was the culture of fear they cultivate. They constantly have you worried about losing your job so as to scare you into doing your job correctly. They unnecessarily scrutinize little details to find fault so they can berate you. Summitt masquerades as a professional place to do business but really its a laughably unprofessional and amateur operation. They have multiple departments run by unqualified people simply because they happened to be there when the company was small and stuck around until it got larger. For example HR and Payroll is one lady, who has no real background in this field or any post secondary education. Same with management, and this lack of professional courtesy and corporate etiquette became blatantly obvious. Imagine a corporate office run by high school students that are grown adults and you'll get the idea of what its like.

I could spend an eternity blasting this company but at the end it wouldn't do any good. All I can do is hope that someone will read this, and not apply to this company. I know you are unemployed, I know you need money. Trust me I've been there. EI running out, rent to pay, but trust me its not worth selling your soul. 2 weeks in and you'll be regretting the worst decision you've ever made. There is so much better out there. Don't apply to Summitt Energy, the worst company ever. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A Great Place to Work
Compliance Specialist (Current Employee), Mississauga, ONFebruary 3, 2014
Pros: contineous learning, positive environment
Fun, energetic environment. Management has employees best interest at heart. Management has strong product and industry knowledge. Lots of opportunities for advancement.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Marketing job is one of the hardest job
Sales Representative (Former Employee), Ottawa, ONJanuary 14, 2014
Pros: travelling allowance
Cons: long hours
Each day is little hard because of door to door service. I learned how to deal with customers and make them to buy our marketing products. Management gives good support as well as improve my confidences. Co-workers are so friendly. Hardest part of the job is to convince customers make them to buy the product. The most enjoyable part of the job is travelling – more... to new place in each day with co-workers. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No structure at all.
Retention Specialist (Current Employee), Mississauga, ONApril 1, 2013
Pros: okay wage
Cons: everything else
No defined values or morals, no structure at all. Procedures change on the fly with all the blame coming down on you as an Entry level person.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Dishonest manager
Part-time independent sales agent (Former Employee), vancouverMarch 5, 2013
Pros: good experience
Cons: bad pay
bad manager, it doesnt have a good system for employees, very low rate of close deals
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly environment
Sales and Marketing (Former Employee), Scarborough, ONNovember 13, 2012
Pros: free transportation
Cons: long hours
Travelling
Saving Energy- bringing back Solar panels
Respectful and Friendly co-workers
The hardest and part of the job is door to door knocking.
The most enjoyable part of the job is travelling and meeting new people everyday.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
They had good benefits
Technical Support (Current Employee), Montreal, WIJanuary 28, 2014
Summitt Energy was a good place to work. They had good benefits and it was fun. It was very delightful company to work with. The people are positive, the work environment is laid back, and the customers are very loving toward the assistance provided.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work!
Technical Support (Current Employee), Vancouver, WAJanuary 23, 2014
Great place to work and meet fantastic people. Summitt Energy gives you the best training for the job if you are not familiar with, easy job if you love people and fun work place. They were great people to work with and great management. Very grateful of the opportunity I had to work there.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Thanks Summitt Energy!
Technical Support (Current Employee), Toronto, OHJanuary 13, 2014
I was a specialist helping people at the front of the company. Work was very enjoyable, except for holiday and weekends. Coworkers and Management made working there fun and I looked forward to seeing them every shift. Hardest part was schedule flexibility. Thanks Summitt Energy!
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Its so many amazing people
Technical Support (Current Employee), Toronto, OHJanuary 10, 2014
Summitt Energy is amazing. Great culture, great benefits, sometimes great customers, but overall a great experience. But its so many amazing people that everyone is super qualified for each job position. Oh well. If you're going to have a problem it better be that one.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It was nice place to work
Technical Support (Current Employee), Toronto, OHJanuary 9, 2014
Summitt Energy was a nice place to work most of the time, there were many perks and the wages were good. A lot of responsibility and independence is given to us, who allow you to work efficiently and make deadlines.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Absolutely amazing place to have experience with!
Technical Support (Current Employee), Montreal, WIJanuary 2, 2014
Working with a Summitt Energy was absolutely fantastic and converting people to Summitt Energy was even more fun. The training, management, co-workers and the technology itself was the thing that really held this wonderful place together. Absolutely amazing place to have experience with!
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Company form them
Tehnical Support (Current Employee), Toronto, OHDecember 19, 2013
Stress free atmosphere and you are totally responsible for fulfilling deadlines at a pace you can set to achieve in a timely but quality manner.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
This job can give you great experience
Technical Support (Current Employee), Montreal, WIDecember 18, 2013
This job can give you great experience, but it's always challenging to work with Summit Energy. I worked there in different capacities over 2 years and can say without a doubt it's the best company I've ever worked for.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I would recommend everyone
Technical Support (Current Employee), Toronto, OHDecember 13, 2013
I grew amazingly through my experiences here and I would recommend everyone to experience the same if possible. The people, the service, and the culture is what makes this company one of the best.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The Company was superb
Technical Support (Current Employee), Montreal, WIDecember 11, 2013
My days are spent with both customers and employees in a very special manner, instructing them on how to work on the energy. I also work with the employees on building technical skills in them. The management team at Summit Energy truly cares about the well-being of all employees and ensures that everyone has the opportunity pursue their own goals.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Highly recomended
Technical Support (Current Employee), MontrĂ©al, QCNovember 20, 2013
This is the best place to learn a lot of new wok. Very good environment to work
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I had the best experience here
Technical Support (Current Employee), MontrĂ©al, QCNovember 18, 2013
These guys are focused on team work. I had the best experience here and going to continue in the future as well.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Highly recommend
Technician (Current Employee), Toronto, ONNovember 16, 2013
I had great experience working with these guys. Their CEO was so impressed me that. whenever i bring food the MD share my tiff-in with his. Highly recommend anon to work here.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I am very happy with them
Technical Support (Former Employee), Toronto, OHNovember 11, 2013
Pros: they were very caring and they were very open with the staff
Cons: no cons
Working with Summit Energy was very good for me and especially the management was very nice and they were very caring and they were very open with the staff and I found that staff over there was very happy with them.

1 2 3