Pros: free sandwich every shift, a team that feels like a family, my schedule was set.
Cons: long hours (up to 12), if something didnt work i was the first person called, i took the heat for the team and had to deliver it to them.
As an evening supervisor, teaching each team member all aspects of the shop was a key point to running a smooth shift. I had a tough job leading my team to create outstanding sandwiches and serve them with care and quality. Not only was I to ensure this, I was also a strict inforcer of handwashing and cleaning up after them selves often. Nothing bugged – more... me more then someone going from money to bread without washing their paws. Making sure that the work load was distributed evenly and fairly between the team (myself included) I found was key to happy team mates that carried through to the customer.
My typical day: come to work, take note of product levels, Do a temp/food quality check, do a cash drop and see who my team was. Then I'd clock in and come on the floor as a team member. When I had more the one other person with me, we'd all get started on cleaning, food prep and pre closing checklists. Once the main dinner rush was over, it was time for the last trash run/lot check, restocking, last top up prep, table cleaning and entire store sweep. After closing and locking up, I'd do my bread counts, final cash out and drop. Then mop, wipe down doors and windows, last level check, put away all food and clean holding bins, do the dishes and do a final security walk through. Make sure all machines and lights are off, secure the store and exit.
Hardest part: dealing with unhappy or would be robbers, occasionally being the only one on shift and it being super busy.
best part: having fun during dead time, it made the rest of the shift run better with a little laughter and a team break. – less