District General Manager, Winnipeg, MB - May 3, 2016
I worked for Subway for 9 years. In that time I started as a junior manager and eventually moved my way up in the company to be the District General Manager.
A typical work day was checking in all 8 locations operations, policies and scheduling. To ensure that every store was set up for success for the day/week. I travelled to all locations, helped train and hire employees.
What did I learn? ALOT! I learned how to hire/train/discipline employees. I learned how to manage my time really well. With having 100 staff and 8 restaurants I had to be on top of every issue that came up. I especially learned how to relate to people. Whether they be my employees or customers, they really became part of my week. Each and everyone one of the mattered to me and the business in a big way.
My co-workers. Being the District General Manager my co-workers were always helpful. I built relationships with others where we helped each other out and knew that there was support around us.
The hardest part of the job was being on call 24/7. The feeling of never being able to relax because at any point that phone could ring and you would have to run back into work due to a robbery, or an employee having a health issue or even cars going into my restaurants. You just could never really relax.
The most enjoyable part of the job was all the relationships I built with the employees, owners, customers and head quarters evaluators. I loved seeing the employees succeed and move up in the company. I was so proud of them for being able to achieve higher goals and see them make it there.