Customer Support Rep (Former Employee) – Belleville, ON – January 14, 2016
I found working at Stream very rewarding. Co-orkers were great, and the atmosphere was good. I found that the management floor support was not very helpful which made us less acknowledgable to customers on the phone.
Receptionist (Former Employee) – Saint John, NB – November 5, 2013
I enjoyed working reception at Stream. They would always have fun tasks for me to do. On a typical day I would make business cards, spreadsheets, labels and / or signs, order office supplies, answer calls, take messages, do faxing, filing, organize pay stubs for over 200 employees, request P.O. numbers, and receive and / or send out mail and packages. I was always very busy, but it made the day go by fast. My co-workers were great! I was constantly dealing with multiple employees, most all of them were pleasant and friendly. Other staff always made me feel comfortable, important and complimented me often on my good work. I felt appreciated.
dell tech (Current Employee) – NS – August 21, 2013
The day starts with greeting everyone when I come to work.I learned that I cant do any task that is assigned to me. All managers on dell are great.I get along well with my manager and my co-workers.The hardest part of my job is when my data base goes down and have no information to do my job.best part of the job is talking to people and assisting techs with fixing computers.
Stream a place to help our customers get what they need.
Customer Service Representitive (Former Employee) – Belleville, On – April 30, 2013
A typical day at work for me, I would arrive at my desk. I would have to log in to all my data. As soon as i was logged in I was on the Phone helping customers whether it was billing or technical. I learned a lot about computers and different programs. I learned how to troubleshoot problems with services and i also learned a lot about computers and cell phones even cable TV. You usually sat near your co workers, we always had different teams. Each team would have their own supervisor. we sometimes had contests or little games and it made being part of the team fun and encouraged everyone to work their best. The hardest part of the job i would say is billing it can be difficult to discuss bills with i rate customers but you learn how to talk to people and how it can be easier to understand a bill. The most enjoyable part was working in a team and in the type of environment, i have always enjoyed working in office surroundings.
Customer Service (Former Employee) – Glace Bay, NS – September 28, 2012
Answer phones, help customers with issues related to whichever account you are in. Management was ok, just customer support agents who exceeded with their jobs, so they had the experience and know how. Co-workers were easier to get along with since seating was random. Hardest part of job was aggravated customers. Best was resolving their issues.
Customer Service Representative (Former Employee) – Glace Bay, NS – September 7, 2012
Once you scan to get in the doors you empty your pockets and get patted down and swipped with a metal detector. Once thru security you go to your desk where you sign on your phone and computer. Typically you take approx 40-55 calls a day. Between calls, if there was any time, you could whisper with the rep next to you otherwise read product information. The hardest part of my job was to get answers from team managers.
a pay cheque.
not allowed to have any paper or writing utilities in the building.
Team Manager/ Scheduling Analyst/Data Admin (Current Employee) – Belleville, ON – August 24, 2012
I have worked in several departments in Stream allowing me to grow and learn many new talents. My favorite would be data entry; keeping databases accurate and up to date. I enjoy interacting daily with different people and Stream has provided this.