Find companies:
Stream
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
135 reviews

Stream Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Would never recommend working there.
Customer Care (Former Employee), Belleville, ONMay 6, 2013
Pros: no real pros about working here.
Cons: everything.
Long hours. No job security. Management was poorly trained. Co-workers were rude, abrasive and foul. Customers were not understanding at all, wanted things for free.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stream a place to help our customers get what they need.
Customer Service Representitive (Former Employee), Belleville, OnApril 30, 2013
A typical day at work for me, I would arrive at my desk. I would have to log in to all my data. As soon as i was logged in I was on the Phone helping customers whether it was billing or technical. I learned a lot about computers and different programs. I learned how to troubleshoot problems with services and i also learned a lot about computers and – more... cell phones even cable TV. You usually sat near your co workers, we always had different teams. Each team would have their own supervisor. we sometimes had contests or little games and it made being part of the team fun and encouraged everyone to work their best. The hardest part of the job i would say is billing it can be difficult to discuss bills with i rate customers but you learn how to talk to people and how it can be easier to understand a bill. The most enjoyable part was working in a team and in the type of environment, i have always enjoyed working in office surroundings. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
OK place
Support Professional (Former Employee), London, ONMarch 15, 2013
Cons: hours are varied and constantly changing daily
management seems to care more about individual stats/goals rather than customer service
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun environment, always free food :)
Internet Tech support (Former Employee), Belleville, ONFebruary 25, 2013
Pros: free lunch, medical, dental, enjoyable and rewarding, space to grow.
Cons: not challenging enough.
Generally Speaking to customers of AT&T Road Runner, providing technical support, help with any general computer issues.

Enjoyable job, but not enough hours.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very productive focused company, multinational with various job oportunities
Customer Service Manager (Former Employee), San SalvadorJanuary 4, 2013
Pros: job security
Cons: salary/compensations, organizational arrangements
I´ve learned a great deal of thing from working with them from customer service to Technical support skill and managing experience as well
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place, but lower pay & a call centre
Technical Support (Current Employee), Belleville, ONNovember 10, 2012
Pros: good people structured advancement
Cons: shift bid
It is a call centre with good people the client may change.
But Stream remains a critical employer in Quinte as the non discrimination and disabled assistive policies give all people a chance.

Their training program is excellent

However, call centre rules apply
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Support center
Customer Service (Former Employee), Glace Bay, NSSeptember 28, 2012
Pros: mingling with co-workers
Cons: shifts changed every couple weeks
Answer phones, help customers with issues related to whichever account you are in. Management was ok, just customer support agents who exceeded with their jobs, so they had the experience and know how. Co-workers were easier to get along with since seating was random. Hardest part of job was aggravated customers. Best was resolving their issues.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very little pay
Switchboard Director (Former Employee), London,OnSeptember 14, 2012
Pros: free parking
Cons: not enough pay
Management staff were great, I guess it was to compensate for the poor pay an change of advancement. Site and cafeteria is nice.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Mentally demanding product support job.
Customer Service Representative (Former Employee), Glace Bay, NSSeptember 7, 2012
Pros: a pay cheque.
Cons: not allowed to have any paper or writing utilities in the building.
Once you scan to get in the doors you empty your pockets and get patted down and swipped with a metal detector. Once thru security you go to your desk where you sign on your phone and computer. Typically you take approx 40-55 calls a day. Between calls, if there was any time, you could whisper with the rep next to you otherwise read product information. – more... The hardest part of my job was to get answers from team managers. – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great group of co-workers
Team Manager/ Scheduling Analyst/Data Admin (Current Employee), Belleville, ONAugust 24, 2012
Pros: variety of work options
Cons: not know what your shift will be
I have worked in several departments in Stream allowing me to grow and learn many new talents. My favorite would be data entry; keeping databases accurate and up to date. I enjoy interacting daily with different people and Stream has provided this.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
sucks
Technical Support (Former Employee), Glace Bay, NSJuly 24, 2012
Pros: not a thig
Cons: same as top
hard place to work for the left hand dos not know what the right hand is doing
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
THIS IS A GOOD PLACE TO WORK IF YOU ARE INBETWEEN JOBS AND NEED SOMETHING FAST.
Customer Service Representative (Former Employee), London, ONJuly 16, 2012
Pros: great staff and management
Cons: low pay, and you pay into the benefits program it isn't a perk
LONG TERM IT HAS VERY LITTLE TO OFFER AND NOT A PLACE TO GROW FINANCIALLY
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent experience
REDBOX SUPERVISOR (Current Employee), Chilliwack, BCJune 4, 2012
Pros: working in the film industry
Cons: volunteer
Although it was for a 24 hour period, it was the best experience in the film industry I have had and solidified my confidence in persuing other avenues as well. If I had a mode of transportation I would have come along to the remaining shoots. At the time I did not have my car.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun fast paced work enviroment
Tech Support/Customer Service Specialist (Former Employee), Albuquerque, NMDecember 8, 2014
easy work that any one can do but need to have better management and needs better tools. too many time there was a situation where i was instruced to do a task that my computer couldnt perform due to management not keeping up with maintance schedualing.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Job
Editor and Animator (Current Employee), Philadelphia, PANovember 25, 2014
Working at Stream requires a brisk workflow & a multitude of skill sets, the great thing about Stream is the ability to be able to take a explore different creative approaches.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good work place to be with.
Associate (Former Employee), Mumbai, MHNovember 10, 2014
Pros: free food coupons
Cons: ------
Good Work environment , Good Hygiene, Good support & management.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
NA
Call Center/Tech Support (Former Employee), Phoenix ArizonaNovember 6, 2014
a typical day at work is keeping busy
I am an easy going person and treat people with respect
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A nice place to work, but a lot of pressure
Customer Service/Call Center (Former Employee), Tampa, FLNovember 4, 2014
Pros: working with people and problem solving
Cons: the hours. shift bid, and i got 4 10 hour shifts.
Call center environment. On the phones all day. Mostly doing radio transfers from one vehicle to another.

I learned a lot of information about satellite radio and how it works.

Management was a little "sketchy."

My co-workers were awesome. A lot of teamwork and helping each other.

The hardest part of the job was the 10 hour days and dealing with – more... the customers who you couldn't please, no matter what you did. Negative points that you got for each phone call listened to if you read a phrase wrong in scripts (meaning 'one word') Everyone was on pins and needles.

The most enjoyable part was talking to someone who was absolutely nice and friendly, and being able to help them with any issue. And the reward of, "you have been so helpful." – less
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
funk work enviroment
Customer Service Representative (Former Employee), IASeptember 29, 2014
A good and fun place to work. Every body always willing to help one another.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
fun but productive
Sales Representative (Former Employee), Eagan, MNSeptember 18, 2014
fun but productive good enviorment with sweet workers and bosses very understandable and good with listening