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142 reviews

Stream Canada Employee Reviews

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Productive and inviting, comfoting and accomodating.
Customer Service Consultant (Current Employee), London, ONAugust 7, 2013
Pros: nice people and many breaks with long shifts.
Cons: angry customers, long days
Stream is a great company to work for. Everyone there is really nice and accepting. They are all willing to help no matter what it takes and are mainly focused on helping you get better at your job.
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Would never recommend working there.
Customer Care (Former Employee), Belleville, ONMay 6, 2013
Pros: no real pros about working here.
Cons: everything.
Long hours. No job security. Management was poorly trained. Co-workers were rude, abrasive and foul. Customers were not understanding at all, wanted things for free.
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Stream a place to help our customers get what they need.
Customer Service Representitive (Former Employee), Belleville, OnApril 30, 2013
A typical day at work for me, I would arrive at my desk. I would have to log in to all my data. As soon as i was logged in I was on the Phone helping customers whether it was billing or technical. I learned a lot about computers and different programs. I learned how to troubleshoot problems with services and i also learned a lot about computers and cell phones even cable TV. You usually sat near your co workers, we always had different teams. Each team would have their own supervisor. we sometimes had contests or little games and it made being part of the team fun and encouraged everyone to work their best. The hardest part of the job i would say is billing it can be difficult to discuss bills with i rate customers but you learn how to talk to people and how it can be easier to understand a bill. The most enjoyable part was working in a team and in the type of environment, i have always enjoyed working in office surroundings.
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OK place
Support Professional (Former Employee), London, ONMarch 15, 2013
Cons: hours are varied and constantly changing daily
management seems to care more about individual stats/goals rather than customer service
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Fun environment, always free food :)
Internet Tech support (Former Employee), Belleville, ONFebruary 25, 2013
Pros: free lunch, medical, dental, enjoyable and rewarding, space to grow.
Cons: not challenging enough.
Generally Speaking to customers of AT&T Road Runner, providing technical support, help with any general computer issues.

Enjoyable job, but not enough hours.
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Very productive focused company, multinational with various job oportunities
Customer Service Manager (Former Employee), San SalvadorJanuary 4, 2013
Pros: job security
Cons: salary/compensations, organizational arrangements
I´ve learned a great deal of thing from working with them from customer service to Technical support skill and managing experience as well
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Great place, but lower pay & a call centre
Technical Support (Current Employee), Belleville, ONNovember 10, 2012
Pros: good people structured advancement
Cons: shift bid
It is a call centre with good people the client may change.
But Stream remains a critical employer in Quinte as the non discrimination and disabled assistive policies give all people a chance.

Their training program is excellent

However, call centre rules apply
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Support center
Customer Service (Former Employee), Glace Bay, NSSeptember 28, 2012
Pros: mingling with co-workers
Cons: shifts changed every couple weeks
Answer phones, help customers with issues related to whichever account you are in. Management was ok, just customer support agents who exceeded with their jobs, so they had the experience and know how. Co-workers were easier to get along with since seating was random. Hardest part of job was aggravated customers. Best was resolving their issues.
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Very little pay
Switchboard Director (Former Employee), London,OnSeptember 14, 2012
Pros: free parking
Cons: not enough pay
Management staff were great, I guess it was to compensate for the poor pay an change of advancement. Site and cafeteria is nice.
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Mentally demanding product support job.
Customer Service Representative (Former Employee), Glace Bay, NSSeptember 7, 2012
Pros: a pay cheque.
Cons: not allowed to have any paper or writing utilities in the building.
Once you scan to get in the doors you empty your pockets and get patted down and swipped with a metal detector. Once thru security you go to your desk where you sign on your phone and computer. Typically you take approx 40-55 calls a day. Between calls, if there was any time, you could whisper with the rep next to you otherwise read product information. The hardest part of my job was to get answers from team managers.
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Great group of co-workers
Team Manager/ Scheduling Analyst/Data Admin (Current Employee), Belleville, ONAugust 24, 2012
Pros: variety of work options
Cons: not know what your shift will be
I have worked in several departments in Stream allowing me to grow and learn many new talents. My favorite would be data entry; keeping databases accurate and up to date. I enjoy interacting daily with different people and Stream has provided this.
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sucks
Technical Support (Former Employee), Glace Bay, NSJuly 24, 2012
Pros: not a thig
Cons: same as top
hard place to work for the left hand dos not know what the right hand is doing
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THIS IS A GOOD PLACE TO WORK IF YOU ARE INBETWEEN JOBS AND NEED SOMETHING FAST.
Customer Service Representative (Former Employee), London, ONJuly 16, 2012
Pros: great staff and management
Cons: low pay, and you pay into the benefits program it isn't a perk
LONG TERM IT HAS VERY LITTLE TO OFFER AND NOT A PLACE TO GROW FINANCIALLY
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Excellent experience
REDBOX SUPERVISOR (Current Employee), Chilliwack, BCJune 4, 2012
Pros: working in the film industry
Cons: volunteer
Although it was for a 24 hour period, it was the best experience in the film industry I have had and solidified my confidence in persuing other avenues as well. If I had a mode of transportation I would have come along to the remaining shoots. At the time I did not have my car.
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equipe de travail soudée
technicien de soutien (Former Employee), TunisFebruary 21, 2014
Pros: transport assuré
Cons: trop d'heures de travail par semaine
toute l'equipe travaille pour atteindre des objectifs communs la réussite de la boite
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travail agréable
Télé-opérateur (Former Employee), Tunis, ONOctober 12, 2013
bonne formation axée sur le service à la clientèle et au niveau technique réseau internet local