Stream Employer Reviews

Long hours. No job security. Management was poorly trained. Co-workers were rude, abrasive and foul. Customers were not understanding at all, wanted things for free.

A typical day at work for me, I would arrive at my desk. I would have to log in to all my data. As soon as i was logged in I was on the Phone helping customers whether it was billing or technical. I learned a lot about computers and different programs. I learned how to troubleshoot problems with services and i also learned a lot about computers and – more... cell phones even cable TV. You usually sat near your co workers, we always had different teams. Each team would have their own supervisor. we sometimes had contests or little games and it made being part of the team fun and encouraged everyone to work their best. The hardest part of the job i would say is billing it can be difficult to discuss bills with i rate customers but you learn how to talk to people and how it can be easier to understand a bill. The most enjoyable part was working in a team and in the type of environment, i have always enjoyed working in office surroundings. – less

management seems to care more about individual stats/goals rather than customer service

Generally Speaking to customers of AT&T Road Runner, providing technical support, help with any general computer issues.

Enjoyable job, but not enough hours.

I´ve learned a great deal of thing from working with them from customer service to Technical support skill and managing experience as well

work environment was good. learnt about computer hardware and software istallation.

It is a call centre with good people the client may change.
But Stream remains a critical employer in Quinte as the non discrimination and disabled assistive policies give all people a chance.

Their training program is excellent

However, call centre rules apply

Answer phones, help customers with issues related to whichever account you are in. Management was ok, just customer support agents who exceeded with their jobs, so they had the experience and know how. Co-workers were easier to get along with since seating was random. Hardest part of job was aggravated customers. Best was resolving their issues.

Management staff were great, I guess it was to compensate for the poor pay an change of advancement. Site and cafeteria is nice.

Once you scan to get in the doors you empty your pockets and get patted down and swipped with a metal detector. Once thru security you go to your desk where you sign on your phone and computer. Typically you take approx 40-55 calls a day. Between calls, if there was any time, you could whisper with the rep next to you otherwise read product information. – more... The hardest part of my job was to get answers from team managers. – less

I have worked in several departments in Stream allowing me to grow and learn many new talents. My favorite would be data entry; keeping databases accurate and up to date. I enjoy interacting daily with different people and Stream has provided this.

hard place to work for the left hand dos not know what the right hand is doing

LONG TERM IT HAS VERY LITTLE TO OFFER AND NOT A PLACE TO GROW FINANCIALLY

Although it was for a 24 hour period, it was the best experience in the film industry I have had and solidified my confidence in persuing other avenues as well. If I had a mode of transportation I would have come along to the remaining shoots. At the time I did not have my car.

Call center setting. Spend the whole day on the phone. Offer longer breaks than normal. You have your own space and keys to lock up so you don't have to worry about things coming up missing.

bein stuck on the phone and computer all day is something that didnt flatter me too much. coworkers were very delightful to be around. hardest part of the job was trying to sit for hours at a time with repetitive script. most enjoyable part was satisfying customer which was a bit difficult.

Good enviroment,learned mutipple skills to attrubute to many other skills set that i have aquired.Management was ery helpful and attended to any needs that needed attention.Team mates assist in mutiple problems that were complex in the technical world,which made me more tech savy.Hardest part of the job was keeping the work enviroment sustained,but – more... was not to hard to handle.Being around people thats like family. – less

co-workers can be fun and exciting, the most part fun of the job is customers.

Best part of Stream was their work environment. Pretty much get your own personal cubicle which is something I wasn't used to very much in a call center job. Break room was well stocked with game consoles, movies, pool table, even a sudo-restaurant. Job training was pretty awesome as well.

Worst thing about Stream is their parking situation. You may – more... as well just take the bus cause forget about getting a parking slot anywhere close to work unless you work at night. – less

Involved in Development, User Creation, password checking, permission granted, role creation, and Maintenance for the entire module of the project. Extending support to users and resolved problem.