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Stream Global Services
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353 reviews

Stream Global Services Employer Reviews

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Fun workplace
(LBM) - Team Manager (Former Employee), MiddletonMarch 29, 2014
The most enjoyable part of the job was working with all sorts of people and learning new things
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Good stable work.
Support Specialist (Former Employee), Watertown, NYMarch 26, 2014
Pros: hard work pays off.
Cons: some stressful days.
A typical day at work could be hectic, depending on how many calls came in. There were days were things got very stressful but they always rewarded good hard work.
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Fun call center environment with game room
o Senior Associate (Current Employee), phoenix azMarch 22, 2014
Pros: fun environment where you can make friends
Cons: advancement is not as easy as it should be.
Fun place to work with game room and internet cafe. Day to day fluctuates depending on promotions. Several lines of business to work with. Management works with you to the best of their ability.
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Productive and straight forward.
Customer Service Representative (Former Employee), Wilsonville, ORMarch 21, 2014
A typical day at work would include supporting customers across the world through chat support in a live, ongoing queue.

I learned how to appropriately and genuinely handle and resolve customer issues. I also learned key problem solving techniques, billing information and processing, along with hardware/service center product shipments (inbound/outbound).

They – more... promoted from within, so a manager would have been an employee a year ago. It was not very professional, very laid back -- as most call centers are.

The hardest part of my job was attempting to fix or perform a make good to an issue or scenario a customer was experiencing. The things I needed to provide to solve the issue did mostly go against strict company policy.

The most enjoyable part of the job was solving customer issues and making a family member happy with the service. – less
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Great Advancement Opportunities
Customer Support Professional (Former Employee), Phoenix, AZMarch 19, 2014
Pros: advancement, benefits, bonuses
Cons: pay grade, point system
Stream offers great opportunities for you to advance. The pay could be better, but they do offer monthly bonuses if you meet your metrics.
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knowing cultures
call center agent (Former Employee), CairoMarch 14, 2014
Pros: advancing my language
Cons: nothing
dealing with another communities..........

knowing criter's for another nations through every thing
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playing football
CUSTOMER SERVICES at EXPEDIA FRANCE (Current Employee), CairoMarch 13, 2014
Pros: outing at different palces
Cons: 12 hours per day
i have learned from this agency how to be friendly with the others to get the informations from them about my subject which i work on it and how to make a newrelationships can be useful for me in the future and how to make a reportage too about any event happened in the world not also in egypt
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waste of time
support rep (Former Employee), watertown nyMarch 13, 2014
Cons: required to type 25wpm
They let you fill out the application, take the online assessment, spend 30 minutes on the phone interview then tell you you have to type 25wpm and be tested.
If you can't type do not waste your time!
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hard working, punctual and flexible
Customer Service Representative (Former Employee), Mandaluyong, PhilippinesMarch 5, 2014
Pros: n/a
Cons: n/a
-Primary School teachers develop schemes of work and lesson plans in line with curriculum objectives. Facilitate learning by establishing a relationship with pupils and by their organization or learning resources and the classroom learning environment. A detailed execution of the lesson is a must for this stage is the very foundation of learning.

-Develop – more... lesson plans for students on a daily and weekly basis. Develop various teaching methods for new curriculum for various students requirement and prepare associate instructional materials.

An educator that has a passion in teaching, and also have an outstanding experience in private schools (primary and intermediate level). – less
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Great Job
Out Bound Sales Representative (Current Employee), Phoenix, AZMarch 1, 2014
For a call center with the management, sr. management, employees, this is a great company to work for. I learned about selling products for everyday homeowners. Selling products for tv, internet and phone. Management was great they help to manage sales, product and services. There was not a hard part of the job. Its one of the most easiest jobs I have – more... ever encountered. – less
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productive work place
Technical Support Representative (Former Employee), San SalvadorFebruary 27, 2014
Pros: fast growing opportunities
Cons: short breaks, stressful, pressure
got calls of latin people from all over USA, help a lot to learn how to deal with the dissatisfaction of the people, great managers always trying to help eachother to improve, the office always tried to make envoirement really fun and the less stressful possible.
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cool
Telesales (Former Employee), Phoenix, AZFebruary 25, 2014
typical day at work
what you learned
management
your co-workers
the hardest part of the job
the most enjoyable part of the job
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fun and multicultural
Brazilian / Portuguese Technical Support (Former Employee), SwordsFebruary 25, 2014
Pros: play while you ''work'' which helps to reduce the stress
Cons: basic salary, location is not that great
Its a great company to start the career they do not require much previous experience and they training you properly. Its a place where you can learn a lot. Depending the team you work and the manager you work with they allow you to play while you are not on the calls.. so overall its good
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call center that doesn't explain things
CPU tech support (Former Employee), Phoenix, AZFebruary 24, 2014
Pros: hour long lunches, decent pay
Cons: incompetent managers, confusing directions.
Stream is a place that doesn't give much direction in how things operate and has managers that have confusing directions and tips on how to do better at what they consider better. Pay is decent, but raises are one once every 7 years at best. Also, they will not give you a shift you like very possibly.
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Productive and fun work place
Technical Support Agent (Former Employee), Woodford Business ParkFebruary 24, 2014
Pros: friendly staff
Cons: late night and weekend shifts.
Each day I would answer around 30 calls regarding issues people were having with their Xbox, or their Xbox Live account. I have learned a lot of new skills during my time there including computer skills, problem solving, building rapport with customers and technical skills such as resolving hardware issues or connectivity issues. The management there – more... were very friendly and approachable. There were 15 people on my team and it was a very friendly environment. The hardest part of the job was dealing with unhappy customers and remaining calm and professional, in contrast the most enjoyable part of the job was talking to friendly customers and feeling satisfied when I have resolved their issue and they show there appreciation. – less
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productive & good technical skills
Technical Help Professional (Former Employee), Mumbai, MHFebruary 20, 2014
It was a technical company , we use solve technical issues of the customers over the phone. My job in that company was to look in to customers facing issues with the laptop as well as customer services along with sales.
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Call centre support.
Technical Support Professional (Former Employee), DublinFebruary 18, 2014
A usual day would involve logging in on time so can be available to answer calls as soon as your shift started. During the day call would come in on various matters so would have to ask detailed questions to find the problem and to help with troubleshooting. Dealt with credit card information and had to go through the security process to make sure no – more... information was given out. – less
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Productive and Pro Employee
Support Professional (Former Employee), Lahug Cebu CityFebruary 13, 2014
Pros: free meals
A day in work is very fun and you will learn new things every day such as how to handle the customers issue and resolve it quickly. The management is excellent because they are treating their employees with utmost respect and giving them good salary. There's really nothing hard on the job when you are just doing things right and of course if you enjoy – more... and love the job nothing will be hard. The most enjoyable part of the job is when I am able to resolve the customer's issue and they're giving me such a great commendation. – less
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Good place for beginners
Direct Sales Associate (Current Employee), eagan, mnFebruary 9, 2014
Pros: nice office, nice people, thorough training
Cons: no advancement opportunities, bought out recently by competitor, not "together" there.
All in all a great place for people who are just beginning in the sales and customer service fields.
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Decent Job
Technical Service Representative (Former Employee), BeavertonFebruary 8, 2014
Pros: the people
Cons: almost everything other than the support from other co-workers
A typical day at stream is to resolve customer problems over a phone and using the internet for a solution however some problems cannot be resolved by a normal representative. I've Learned a great deal of networking and what can go wrong with the windows platforms but on the bright side it has taught me how to research for myself and be more independent. – more... The people there are amazing a deserve more then what stream is currently providing them. Hardest part of the job is customers refusing to follow steps and then screaming at you. Most enjoyable hands down the people who you'll meet. – less

About Stream Global Services

How far do you want to climb the Stream career ladder? With our promote-from-within philosophy and your talent and ambition to – Read more

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