support/sales (Former Employee), Belleville, Ontario – May 12, 2012
Pros: need a pay check
Cons: they fire the great people and keep the awful ones
Well, it is an absolutely awful place to work. They advertise "competitive pay"=Lie. They advertise "lots of chance to move up"= Lie. "great environment"=LIE. While I worked there, I lived about 50 minutes outside of town, one night I came in, went to my "supervisor" and told him about the large snowstorm we were supposed to get (my shift was 6pm-3am...not – more... sure how that worked), and said "If it gets heavy, Im leaving before the roads get absolutely ugly" Well the storm slammed into the area(it lasted for 36 hours), I went up and said "Im leaving"...he told me that I couldn't, and would not let me leave(literally blocking the door). I was being held there against my will, so I threatened to call the police, and he threatened my job if I did that. Secondly, they tell you in training that your first shift selection quality is based on your average test score...well mine ended up being 3rd highest in my training group, #1 took Thursday--Monday 10-6pm, #2 took tuesday-sat-12-8 30pm, Then I chose Mon-Friday 10-6pm...and wound up getting stuck on a crazy graveyard shift.
Supervisors there are only in those positions because they literally tripped and fell right into them because of who they "know" and drink with, then they think they can intimidate people and try to bully people because they are in a position of authority. The only time someone ever gets promoted, is if someone else leaves. Raises don't exist, equality doesn't exist. Upper management is a complete joke, no idea how to treat employees. The pay is terrible, they claim to pay you commission on things you sell, but you never see it. All in all, it is quite possibly the worst place on the planet to work. – less
Customer Service Representative (Former Employee), Mandaluyong, Philippines – March 5, 2014
-Primary School teachers develop schemes of work and lesson plans in line with curriculum objectives. Facilitate learning by establishing a relationship with pupils and by their organization or learning resources and the classroom learning environment. A detailed execution of the lesson is a must for this stage is the very foundation of learning.
-Develop – more... lesson plans for students on a daily and weekly basis. Develop various teaching methods for new curriculum for various students requirement and prepare associate instructional materials.
An educator that has a passion in teaching, and also have an outstanding experience in private schools (primary and intermediate level). – less
Out Bound Sales Representative (Current Employee), Phoenix, AZ – March 1, 2014
For a call center with the management, sr. management, employees, this is a great company to work for. I learned about selling products for everyday homeowners. Selling products for tv, internet and phone. Management was great they help to manage sales, product and services. There was not a hard part of the job. Its one of the most easiest jobs I have – more... ever encountered. – less
Technical Support Representative (Former Employee), San Salvador – February 27, 2014
Pros: fast growing opportunities
Cons: short breaks, stressful, pressure
got calls of latin people from all over USA, help a lot to learn how to deal with the dissatisfaction of the people, great managers always trying to help eachother to improve, the office always tried to make envoirement really fun and the less stressful possible.
Brazilian / Portuguese Technical Support (Former Employee), Swords – February 25, 2014
Pros: play while you ''work'' which helps to reduce the stress
Cons: basic salary, location is not that great
Its a great company to start the career they do not require much previous experience and they training you properly. Its a place where you can learn a lot. Depending the team you work and the manager you work with they allow you to play while you are not on the calls.. so overall its good
CPU tech support (Former Employee), Phoenix, AZ – February 24, 2014
Pros: hour long lunches, decent pay
Cons: incompetent managers, confusing directions.
Stream is a place that doesn't give much direction in how things operate and has managers that have confusing directions and tips on how to do better at what they consider better. Pay is decent, but raises are one once every 7 years at best. Also, they will not give you a shift you like very possibly.
Technical Support Agent (Former Employee), Woodford Business Park – February 24, 2014
Pros: friendly staff
Cons: late night and weekend shifts.
Each day I would answer around 30 calls regarding issues people were having with their Xbox, or their Xbox Live account. I have learned a lot of new skills during my time there including computer skills, problem solving, building rapport with customers and technical skills such as resolving hardware issues or connectivity issues. The management there – more... were very friendly and approachable. There were 15 people on my team and it was a very friendly environment. The hardest part of the job was dealing with unhappy customers and remaining calm and professional, in contrast the most enjoyable part of the job was talking to friendly customers and feeling satisfied when I have resolved their issue and they show there appreciation. – less
Technical Help Professional (Former Employee), Mumbai, MH – February 20, 2014
It was a technical company , we use solve technical issues of the customers over the phone. My job in that company was to look in to customers facing issues with the laptop as well as customer services along with sales.
Technical Support Professional (Former Employee), Dublin – February 18, 2014
A usual day would involve logging in on time so can be available to answer calls as soon as your shift started. During the day call would come in on various matters so would have to ask detailed questions to find the problem and to help with troubleshooting. Dealt with credit card information and had to go through the security process to make sure no – more... information was given out. – less
Support Professional (Former Employee), Lahug Cebu City – February 13, 2014
Pros: free meals
A day in work is very fun and you will learn new things every day such as how to handle the customers issue and resolve it quickly. The management is excellent because they are treating their employees with utmost respect and giving them good salary. There's really nothing hard on the job when you are just doing things right and of course if you enjoy – more... and love the job nothing will be hard. The most enjoyable part of the job is when I am able to resolve the customer's issue and they're giving me such a great commendation. – less
Technical Service Representative (Former Employee), Beaverton – February 8, 2014
Pros: the people
Cons: almost everything other than the support from other co-workers
A typical day at stream is to resolve customer problems over a phone and using the internet for a solution however some problems cannot be resolved by a normal representative. I've Learned a great deal of networking and what can go wrong with the windows platforms but on the bright side it has taught me how to research for myself and be more independent. – more... The people there are amazing a deserve more then what stream is currently providing them. Hardest part of the job is customers refusing to follow steps and then screaming at you. Most enjoyable hands down the people who you'll meet. – less
Operations Team Manager (Current Employee), Tampa, FL – January 28, 2014
Pros: fun, relaxed environment
Ive worked for Stream for over two years and it is an overall decent place to work. The majority of the managers are understanding and easy to get along with and they work with you if you are struggling to meet your metrics. The pay is ok for the work that you do and they pride themselves on career growth and development.
Everyday helping customers with their phone bill and making payments,making aticipating needs for customer by also letting them know what they are avaiable for and letting them know they can save a lot more money on their bill. I learn someting new everyday,rather its about myself,the customer,or from the coworkers,the hardest part of the job i would – more... say not being able to help the customer,the most enjoyable part about the job is helping each customer and making sure that they are satified and with our customer service. – less
CUSTOMER SERVICE REP (Former Employee), Tampa, FL – January 24, 2014
Pros: good management
Cons: short breaks
I actually enjoyed working for this company they have good management and my co-workers was easy to get along with.The hardest part of the job was short breaks and lack of advancement.What i enjoyed most was meeting new people.