Fun, Outgoing Workplace. Great workers and team players.
Customer Service Representative, Saves Department (Former Employee) – Glace Bay, NS – October 3, 2013
Work was easy for the most part. Everyday you would buzz yourself in go up to your floor by elevator and sign yourself into your computer. As soon as you did so you were on call. Some calls were rough and tough to take care of but others were easy going. The work with computers was easy to do once i was taught by my wonderful team managers, it wouldn't have been as easy without them. You got 3 breaks a day including your half hour lunch. There were alot of opportunities to make money including your 'saves' pay. I was in the cancellation department and the more people i saved the better the pay and more benefits. When you sold items for the company you had the chance to win prizes. Such as; an hour of VTO (voluntary time off), bars, shirts etc. The pay was pretty good i made 10.50 an hour then plus your saves pay at the end of the month. Working 5 days a week 9 hours a day every 2 weeks i would bring in around 7-800 and at the end of every month your saves could rack you up to a 1200 pay. Overall working for the company was pretty good all the workers, team managers and managers were very flexible and easy to get along with, they made the day go by faster and the job easier to do. The only thing that i found was to difficult to handle (reason why i quit) the customers who called that were nasty and mean ,sometimes it was just too much to handle. But like I said the job for the most part was great.
amazing people to work around
bad calls from mean, nasty customers