Stream Global Services Employer Reviews

they are not the best at trying to make your hours work well with your home life and school..working part time is not an option it full time or nothing and the mamagement is not the best at make sure that your taken care of..they have a selected few that actually will do stuff for you to help out but sometimes they dont have the last say so.. not the – more... best place more like high school then work. – less

SGS is a great place to work and get your feet wet for the first time. This company provides you with a very diverse array of opportunities ranging from Entry Level employees to Senior Level Management. Definitely would recommend this company to anyone looking to get experience under the belt

Every day in this call center was like being back in High school,

Stream is an overall great place with the exception of some of the managing staff.

Good company with development oportunities for the correct candidates.
Formed strong working relationships and rapport building skills.
Great team of staff and enjoyable to work for.

I have working in Stream Global Services for 3 years,
Its Multinational Company , I have huge experience working there
I have been transferred to different departments due to my good performance ,It is a really good place to work

A typical work day, for me, consisted of your basic nine to five shift. The work was mostly steady and slightly fast paced. I learned a lot about the technical aspecs of working for TOMTOM navigations and tried succeding further than others and excelling in my postion. The managers were very team oriented and my co-workers and I all got along.
The hardest – more... part of the job was having to resign and relocate home to OK. The most enjoyable part of the job was recieving calls by our French members. I couldnt understand many of them, but it was sill fun trying. – less

not as bad as several say but not the best place ive worked either. Better be flexible.....

Stream is an acceptable place to work, however, if you are an individual from India you chance of obtaining and retaining a position with Stream is improved by a factor of 100.......

Good place to work, offer four weeks of paid training, raises were frozen back in early 2011. It's a call center that does contract work for various companies such as Dell, and AT&T, benefits were reduced and taken away in 2013.

Management is okay, and promotions/bonus are almost "carrot on a stick", where they aren't entirely based on individual performance – more... where it's based on the performance of the team, random surveys returned by customers, static numbers that must meet a certain criteria etc.

A pretty good place, there are many worst out there. – less

working for time warner cable as a customer support proffesional was a great experience for me with customers over the phone. i learn different things from people attitude and i enjoy my job eventhough some customers call in a get upset with a service, it my goal everyday to be a part of they solutions and provide them a good customer service.

very nice people throught the company
enjoyable if your a people person

For the area the pay is good and the job security cannot be beat. However the way the company runs often times feels backwards and like their employees are faceless drones who don't matter.

A typical day at work was taking calls to help customers with their questions and their accounts. What I learned was how to trouble shoot phones and services very well. The most enjoyable part of the job was knowing that I helped the customers and making them happy about their service.

This place is just a mess all in all...management is actually decent, but the co-workers and overall environment suck. Customers you work with treat you badly, but that it to be expected. There are some pretty ridiculous rules you had to follow and the computers would crash regularly. The co-workers were incredibly unprofessional and half the people – more... you worked with smelled like they hadn't taken a shower in a week. I ended up just walking out after a couple months.

Like I stated, the pay is decent for someone with no work experience and as long as you don't have a felony they will hire you. Outside of that, everything about this place is below average. – less

This job would have been amazing, however the interoffice politics and fraternization makes this more of a high school than a productive work environment.

Good company but overall need to work on a few of their policy's.

You start at 10am to 9pm taking inbound calls from UK clients with regard to their telephone service and broadband. After a productive day, Door to door transport would be arranged during the day. During calls from UK clients with an ego taught me patience and tolerance aswell as being sympathetic towards customer needs. We had a fantastic team leader – more... who motivated us to do our best as a team, giving excellent customer service and a good reflection on Talk Talk as a service provider.
the hardest part of the job was understanding some of the UK clients accents but ofcourse as time went on we got use to it very quickly.
The environment and my co workers were the best. There was always motivating emails being sent to each other sharing how a call went and what we can do to improve our targets and have fun together as a team. We planned team buildings at Waterpark, Milnerton; Braais were given on a Friday every second month by the company, singing competitions, talent shows etc – less

Working at Stream is a simple experience. As long as you show up to work and put forth a little effort (not much is required), your job is secure. Management could use some professionalism training. Managers come to work in wrinkled Jeans and dirty T-shirts with unkempt hair or obnoxious makeup frequently. Which is, ultimately, the most difficult part – more... of the job - being managed by 20 year old who hasn't shaved in a week, wearing an "Xbox" t-shirt, skateboard shoes, and rocking a beer-gut can be. . . frustrating, especially for prior military. However the attendance policy is fantastic, allowing up to 15 un-planned days off a year, accrued sick and vacation, and flexible scheduling. Easy access to local public transportation is also a plus. If you're desperate for a job and need something temporary to pay the bills. . . Stream Global Services is the job for you! Just don't expect a raise. . . – less

Answering a nonstop ringing telephone to help customers either activate their radio under the free reign they established with the dealer or wanting to buy a subscription. Answering billing questions and helping the customer anyway possible.