Pros: solid hours, room for advancement, desk job
Cons: little to no flexability, no work / life balance
Call center jobs mean dealing with some irate customers, keep this in mind. Call center roles are not for everyone.
Management was friendly and helpful, if not a little black and white with policy.
Decent environment, other then policy not allowing books / paper on the work floor or any sort of electronic.
Customer's could become very angry or hurtful, – more... but management is always willing to help in needed. – less