Operations Support Analyst
Steve Nash Fitness Clubs 3.52 reviews - Vancouver, BC

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Join the most popular fitness organization in Metro Vancouver! Steve Nash Fitness World and Sports Clubs are 18 clubs strong and growing and we need professional, competent, and assertive individuals to help us grow even stronger.

We are currently seeking an Operations Support Analyst to join our corporate team, located in our head office in Richmond. We are looking for a motivated individual with a positive attitude who is willing to join a fast-paced environment. The Operations Support Analyst will be responsible for accurately reconciling our club’s operational activities and auditing sales for commissions’ purposes. There will also be exciting opportunities to be involved in process improvement and project work as required.

Job Duties:

  • Confirmation of daily front desk reconciliation of POS system to our membership system and bank
  • Audit and maintenance of contract sales
  • Maintenance of contract commission status
  • Club support and training for membership system and POS system
  • Processing of club refunds
  • Validation of club pricing set up in membership system
  • Processing of Personal Training club transfers
  • Set up of new employee logins for our systems
  • Troubleshoot questions from clubs in relation to our various sales reporting


  • Advanced skills using MS Excel, Word, and Outlook
  • Ability to work in a team-oriented environment and to be well organized, flexible and adaptable in order to respond effectively and efficiently to various situations as they arise
  • Strong relationship-building ability, proactive, willingness to learn, results-oriented and resourceful
  • Excellent verbal and written communication skills
  • Strong phone etiquette and follow up skills
  • Professional demeanor and reliable

If you feel you possess the above qualifications, and would like the opportunity to work in a fast paced and exciting organization please submit your resume, and cover letter

We thank all candidates for applying; however only successful applicants will be contacted

About this company
3.52 reviews