As a telephone interviewer it is my job to contact private households as well as businesses to conduct statistical surveys. In a typical day, I can speak to anywhere from 60 to 100+ individuals on issues regarding health, labour relations, time management, business expenditures or any number of other topics. It is my responsibility to solicit their participation and to maintain a respectful dialogue at all times. Although this work is strictly regulated, it is very self-motivating. I am responsible for managing my own time and appointments and am expected to meet general production rates.
Although the management team is very respectful and well trained, the fact that there are such a large number of them leads to discrepancies in the instruction from one supervisor to the next. This furthers the self-motivating aspect of the work in that the interviewers are often left to use their own judgement when dealing with uncertainties or difficult situations.
The most challenging part of my job also happens to be what makes it so simple; it is very repetitive. It can be challenging to maintain the same level of enthusiasm throughout the day when you're simply repeating the same action over for hours at a time. The most enjoyable aspect of my job is, by far, my co-workers. The office supervisors do an excellent job of maintaining a respectful and enjoyable work environment which makes it easier for the employees to develop relationships and work as a team.
Unionized, benifits, fair management
Part-time, high turnover, little room for advancement