typical day at work called for reviewing claims with employee (s),
learning how to pivot to securing an interview for fna, or single need.
agent is out of the office sometimes taking pictures of houses, trips
to bank for payroll purposes; basically, just taking care to follow agency methods and procedures. It's so important to have staff support, and – more... so they know that I'm there to "lead the way".
The hardest part of the job is trying to satisfy those insureds who had
a bad claims experience. But I learned not to take it personally.
The most enjoyable part of the job was going on trips with other agents and their spouses. – less