Claim Advisor (Former Employee) – Aurora, ON – 19 September 2017
statefarm was a great company but once it was bought over the bs you were able to wash away with the organization and extra money you would work doing overtime was now not worth the culture that organization became.
Great place to work with plenty of resources ans opportunity to grow
Workforce Management (Former Employee) – Aurora, ON – 21 September 2015
It wasn't just your typical 9-5 office job. Priding themselves on mentoring, diversity and inclusion, several internal committees, and employee incentives - they made a stressful insurance claims department fun to work in.
Internal cafe, Tim Horton's in the building, Flexible Schedule
Customer Service Representative (Former Employee) – Sarnia, ON – 12 August 2015
The time i spent there was excellent. Lots of customer interaction and problem solving. Never a dull moment. I was able to expand my skills in customer service interactions as well as my problem solving abilities.
good and bed part in job but still it is good compare to other field
Insurance Advisor (Current Employee) – Mississauga, ON – 16 April 2015
It is good professional environment. Some day are excellent. I learned a lot regarding product, regarding discipline and sincerity. It is very good experience with co workers. hardest part of job is to satisfying customer for product comparison and rate comparison with other company. Most enjoyable part is talking to different kinds of people.
Insurance Account Representative/Agent (Current Employee) – Edmonton, AB – 10 March 2015
This job was a great start after I graduated university, unfortunately it falls flat in advancement.
All I can do is sell more, sell more and sell more.
It was a great learning experience collaborating with underwriters and adjusters to meet clients needs.
My colleagues and boss were understanding when I was sick and had to attend to an family emergencies.
I loved building relationships with clients and having those people ask for me. It felt great that I was doing a good job and they appreciated my service.
There were times when clients could be difficult but I learned skills that were helpful in calming them down when they were frustrated. Insurance isn't an easy business but there is reward when you help a client.
I had hoped for more structure in the office, it was very disorganized at times.
Virtual Call Center Agent Home Based (Former Employee) – CA – 18 February 2015
It has been a challenging work for me in State Farm. I developed patience during phone calls because some clients will say bad words over the phone and I even get insulted with some customers. But these doesn't stop me from the job because I took it as a challenge. The more I get "nos the closer I get yes." I did enjoy my job because I got many clients and I really enjoy communicating and dealing with them.
State Farm - I work in our house super convenient and comfortable
Business Analyst (Current Employee) – Toronto, ON – 25 January 2015
The project involved revamping Agency Contract management system into new RDBMS. It combined various details about individual Agency into one easy application. Project captured all the details ranging from Name, address, phone and Fax number, e-mail address while linking it to Databases storing Agency Production and Profitability details. Responsibilities included:
• Performed Gap analysis, conducted walk through and acted as liaison between the Business users, Stakeholders and the development team to perform requirements gathering. • Gathered business requirements through sessions and analysis by interviewing users and SME. • Analyzed Business/system requirements using requirements arbitrage and assign appropriate priorities. • Effectively managed requirement change requests during various phases of project life cycle. • Ensured all requirements, enhancements have been met. • Managed change and enhancement request. Got system approvals by conducting UAT sessions.
Account Representative (Former Employee) – Calgary, AB – 11 November 2014
My manager has excellent management skill overall and we have a great team work culture in place. They do provide you a full training section and 1 month in house training while you are performing your job. It makes you feel you have a team back you up. However, the workload is just way too much to handle and low pay. It is a great opportunity to learn and start your career.
Summer Student (Current Employee) – Kingston, ON – 6 May 2014
I've worked with State Farm for the last 4 summers, typical duties include answering phones, taking messages, faxing doxuments, making collection calls, collecting payment, etc. Overall a great experience!
System Load & Support Technician (Former Employee) – Aurora Ontario – 28 April 2014
Work environment was pretty good. You often hear the company business strategy.
Co-workers were nice and you can feel that there is always a team spirit in the atmosphere. The hardest part of the job was to deal with outside vendor. The most enjoyable part of the job was to complete projects. You will get a sense of job satisfaction.