Cons: some people didn't like to be told their insurance payments were late.
I am seeking employment in the customer service/real estate/property management field. I am currently looking into starting classes to further my education or to become certified in a new field. I am highly motivated and seem to be extremely skilled and 100% enjoy dealing with a wide variety of people. I enjoy working in sales and customer service but – more... have not found the proper position for me yet.
I have been working for the last year at Mystic Cleaning Company, Inc., I started as a cleaner and quickly moved up to The Quality Assurance Manager. I enjoy most aspects of this position but the company is newer and has had to downsize due to personal reasons.
I previously worked for a State Farm Insurance Agent, before I became licensed to write policies, I became certified to work in sales for State Farm Bank refinancing car loans, my agent set me a goal of 3 loans in a month, she had 3 loans total from the 4 years she had become an agent, I signed 12 loans in 3 weeks. I scored higher than anyone in the personality testing State Farm issues to all potential incoming customer service/sales employees. This is when I realized I was working towards the wrong the goal by working in government and government contractors offices, where there is not a lot of customer interaction or any sales opportunities. – less
Summer Student (Current Employee), Kingston, ON – May 6, 2014
I've worked with State Farm for the last 4 summers, typical duties include answering phones, taking messages, faxing doxuments, making collection calls, collecting payment, etc. Overall a great experience!
System Load & Support Technician (Former Employee), Aurora Ontario – April 28, 2014
Work environment was pretty good. You often hear the company business strategy.
Co-workers were nice and you can feel that there is always a team spirit in the atmosphere. The hardest part of the job was to deal with outside vendor. The most enjoyable part of the job was to complete projects. You will get a sense of job satisfaction.
Insurance was a new field for me but I enjoyed learning and the whole experience.
MARKETING AND COMPLIANCE SPECIALIST (Former Employee), Toronto, ON – December 24, 2013
Cons: not too many advancement prospects
The agent at my particular office was very supportive and gave a lot of room to learn. The co-workers were absolutely fantastic always ready to help when requested. The hardest part of the job was getting acquainted with section of the system that was DOS based. The most enjoyable part was definitely the team and then getting to know the clients.
excellent working conditions, great pay, fair employer,
Receptionist (Former Employee), Thorold, ON – December 18, 2013
Pros: fair employer, very nice office, i was respected, rate of pay was acceptable
Cons: trying to calm irate customers and justify why their rates had changed
i worked as a receptionist and enjoyed my daily duties. Some clients were difficult as most complaints involved rates, increases, and dissatisfied with the outcome of their claims. It was a Mon to Fri job, 9-5 with no overtime ever. My employer was a mild mannered person who was very fair with us and defended us against clients who tried to abuse us – more... in any way. Unfortunately, i was laid off due to lack of work at the time. – less
Office Representative (Former Employee), Bracebridge, ON – November 28, 2013
Pros: even if you had a bad weekend it was hard not to smile once you walked in the office.
Cons: sitting in the same position for majority of the shift.
The staff and clientele relationship is found throughout every corner of this company. I have never worked somewhere were clients and staff communicate as a family. Clients come into the office as if they are visiting an uncle or an aunt simply dropping by for a friendly chat. My tasks were positioned mostly in the back completing office organization – more... duty's or at the clients claims to obtain photographs. The hardest part of my job was forgetting to smile due to the overall positive attitude from all the clients spreading throughout the office staff. – less
Cons: no lunches, no work life balance, environment is not fit for me
My average day at work is constant which I enjoy. I use a lot of energy to process information, service existing clients and gain new business as well. I have learned effective communication skills, multi tasking, prioritizing, problem solving and completing tasks in a timely manner. Management micro manages the team and my co-workers help out but don't – more... seem to share the same drive as myself. I feel the environment is not enough for me to reach my goals and I would like to expand with my knowledge. The hardest past of my job is delivering negative news to clients although I have managed to communicate professionally. The best part of my job is the unknown everyday, I really enjoy new tasks and problems coming to me as I am always eager to solve them! – less
Receptionist (Current Employee), State Farm Insurance – August 13, 2013
My position as a receptionist has provided me with excellent communication skills. I learned how to deal with complaints from customers while working for State Farm. The job had basic skills that included cleaning, taking calls, payments as well as booking appointments. However I was also required to explain some of the benefits that State Farm has – more... to offer. Dealing with people has always been my favourite part of any job and I loved being a part of a team. – less