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Starwood Hotels
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347 reviews

Starwood Hotels Employer Reviews

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Productive and fun work place
Customer Service Representative (Current Employee), Wichita, KSJune 3, 2014
A typical day at work is fast-paced and fun. I don't think I've had a bad day. It's the perfect place for growth and opportunity. Management is consistent and timely with requests. My co-workers are friendly and we all have the same agenda - work. The hardest part of the job to me is handling my talk time. The most enjoyable part of the job is being – more... there. – less
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I enjoyed working here
PART-TIME FRONT DESK AGENT/CONCIERGE (Former Employee), Atlanta, GAJune 1, 2014
Starwood Hotels is a great company to work with. They have plenty of opportunities to grow for the right person looking to work.
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Hotel & Tourism
Cost Controller (Former Employee), Cairo, GAMay 29, 2014
Starwood Hotel is a conglomerate of nine hotel chains that are known worldwide.
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wonderful place to work
Vacation Planner (Former Employee), San Bernardino CAMay 28, 2014
it was competitive, receive bonuses, managers were very friendly and helpful
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great place
Owner marketing Vacation Planner (Former Employee), san bernardinoMay 21, 2014
it was a great company to wook for and i really wish they could have keept the call center open
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Starwood
General Sales Associate (Former Employee), antelope valleyMay 13, 2014
I love a fast paste environment so this was a perfect job for me, my associates we also amazing nothing to say bad about this company.
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Some pros, some cons
Sales (Former Employee), Kansas City, MOMay 12, 2014
Pros: work/life balance
Cons: management, compensation
Starwood is a great brand with exceptional individual hotel brands.
Unfortunately, my experience with the company was merely mediocre due to many issues I'd rather not discuss.
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Great work environment
Customer Service Representative (Current Employee), Austin, TXMay 5, 2014
The obligations of the job did not amount to the pay that was desired. In addition, the hours available to employees were not acceptable nor fair. However, the people at the job itself is what begins the enjoyment and the available incentives.
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Global Lifestyle Hotel Brands
Learning & Organizational Development (Current Employee), San Francisco, CAMay 5, 2014
Fantastic global company with 9 amazing brands that focus on building internal culture as much as branded experiences for guests
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New chellenges
ASSISTANT OUTLET MANAGER (Current Employee), Dubai, DUMay 4, 2014
I would cherish a demanding position that makes effective use of my background and provides good career growth, personality development where performance is rewarded with new responsibilities, and where teamwork is the accepted norm, putting in the best to the maximum benefit of organization.
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ok
Sales/Customer Service Associate (Current Employee), AUSTIN,TXApril 29, 2014
It was cool.
Is not ran like fortune 500 company should be ran.
They do give you great discounts, but that is it.
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Bad working environment; great people to work with
Member Services Associate (SPG) (Call Center ) (Former Employee), Lancaster, CAApril 26, 2014
Pros: loved the job, .and loved working from home.
Cons: lunch breaks were to short.
You always had to scramble around for a desk to work from; the place was small, and you never sat in the same place everyday. The air conditioner was kept up so high that you always had to work in your coat, that was very uncomfortable. But I learned to cope, how to handle angry callers, manage my time, solve problems and get customer accounts in order. – more... some days were great some not so great.

Management was okay, a little disorganized but overall they were okay. I enjoyed some of the coworkers, especially the ones who were always willing to help if you ran into a problem during the course of the day. The hardest part of the job was making your quota for the day. The most enjoyable part were the people who worked there. – less
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Beautiful environment
Painter (Former Employee), San Diego, CAApril 24, 2014
Pros: beautiful environment
Cons: compensation
Co-workers are wonderful. The day depends of the scope of work to be performed. Management was okay sometimes. I learned the hotel industry from ground level. The customers and guests.
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Vacation planning
Sales Representative (Former Employee), San Bernardino, CAApril 18, 2014
Pros: sales bonus, prizes
Assisted customers in planning their dream vacation, scheduled vacation dates ,processed credit cards
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Great Environment and Benefits
Loan Servicing Collections Representative (Current Employee), Orlando, FLApril 17, 2014
Pros: pool tables, ping pong table, hotel discounts around the world.
Cons: health care
Overall a very good company to work for.
Friendly and diverse environment.
Opportunity for growth and career advancement.
Progressive company goals.
Constant Positive Branding.
Top Notch Products.
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fun competitive place to work at times
Sales Associate/Customer Service (Current Employee), Austin, TXApril 16, 2014
Cons: short breaks and quartly shift bids
This job requires a lot of flexibility when it comes to their training. Too au different ways to get the same thing done. You jus doing things the right way even those others were getting much larger bonuses by padding their numbers and get away with it.
The job itself is easy and fun. You pretty much are on your own to work, No time for extra bathroom – more... breaks and very limited on your time at your assigned breaks. You have to bid for a new shift every quarter. – less
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Inbound calls for guest wanting to book room
Reservation Sales Agent (Former Employee), Lancaster, CAApril 14, 2014
I was on the phone all day taking reservations and booking vacations for guest all over the world. I love working there because they made the call center fun, we have competition and wins trips and get discounts for oil changes and rooms. We had a basketball team and they would and give all employees food and drinks. There was plenty of room to grow – more... and move up. I learned about al types of rooms in different parts of the world that I never knew exist. The hardest part of the job was getting them the prices they sometime find on orbit or hotels.com – less
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Amazing property and team.
Director of Rooms, WESTIN SEATTLE (Former Employee), Seattle, WAApril 13, 2014
Positive team, willing and eager to exceed guest expectations. Extremely brand focused and goal oriented.
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Very Productive, exciting evironment. Fun Company to work for.
Platinum Concierge/Corporate Customer Service (Former Employee), Lancaster, CaApril 9, 2014
Pros: room for bonuses and advancement
Cons: center closed in california
Very busy, high paced and competitive environment. Friendly and outgoing associates. Lots of advancement opportunities and travel options. Great company.
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Excellent place to work!
Elite Member Sales & Corporate Customer Service (Former Employee), Lancaster, CAApril 9, 2014
Pros: cash bonuses
Cons: n/a
A typical day included answering and completing sales and customer service calls. I learned a tremendous amount at this company, as they are always working on continuing education. Opportunity for advancement was great, and I received three promotions in three years. I was greatly saddened to find out that they were closing the location I was employed – more... at. – less

About Starwood Hotels

Starwood Hotels & Resorts Worldwide knows how to shine a light on hospitality. One of the world's largest hotel companies, – Read more

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