Executive Chef (Former Employee), Fort Lauderdale, FL – December 20, 2012
Multi outlets, organization. Provide specialist support to the Executive Committee and Food & Beverage Manager's in both hotels. Set targets, plan and schedule work and performance indicators that controlled productively and efficiencies to maximize departments operations
Assist Bartender (Current Employee), San Diego, CA – December 17, 2012
Pros: cafeteria for all employees
The training wasn't great there is still a lot of the property I have never been. Growth within the company didn't seem to hard but networking was very hard. Most of there communication is through email.
Listen to the negative reviews. This is a dishonest unethical employer.
N/A (Former Employee), N/A – December 15, 2012
Cons: everything because they lie.
Everything the negative reviews say about Starwood Hotels is true.
Managment and lower Management do nothing but blame their incompetence on the employee. So when corporate investigates why is the Hotel going under the ground they blame the employees. This is whey they are always writing them up for anything just so they can get some other victim in – more... their club of dishonest people.
No matter how much of a great job you do they don' t recognize it. They expect you to cover it up so they can continue robbing the owners.
Organized crime probably have more ethics than Starwood Hotels.
It is a shame they are like this. But they are trash. It is better to work for a Days Inn or Holiday Inn for less pay than to work for a Starwood Hotel.
Note: For every guest that complains about anything their answer is comp this and that. This is why the Hotel is run into the ground. Any Owner that hires the Starwood brand is better off donating his money to charity. Better to charity than in the pockets of these defrauders. – less
Seems to have high turnover and always hiring lower level employees. What gives?
Job Work/Life Balance
desk coordinator in Grosvenor house
Desk coordinator (Current Employee), Housekeeping – December 13, 2012
I am working in the team of housekeeping in a Grosvenor house as a desk coordinator we are the controller of team, I am working in different shift morning nor afternoon shift,I've learned that you need to be humble in this job, stay happy, strong and be patience,I want to thank my management for promoting me as a desk coordinator and belief in my ability – more... its a big pleasure for me to work with them, the hardest part of the job is when your alone taking the messages and calls are pouring and you don't have any choice "just to put them on hold" the most enjoyable part of a job is when the guest feel the warming welcome whenever they call in the dept. – less
Service Express Agent (Current Employee), Atlanta, GA – December 10, 2012
Pros: free lunch
Cons: not really a company that promotes from within
It is an excellent job to have if you are a people person. You will receive a lot of one on one customer interactions. Management at my particular property are pretty decently, though they can be a little standoffish and micromanage a bit.
Productive and busy day at work. I learned to Handle big team of 38 members, working with mixed Cultures, Handling outlet which does 800 covers a Day on an average. Wine training at Foundation Level with WSET. Management is very staff friendly and very open about opinions and new ideas. It is a very service driven Management and so understands the need – more... of Staff care which is its major resource. My Co- workers are very motivated, friendly, helpful and have lots of passion towards work. There is no Hardest part of the job we rather describe it as a new challenge. The most enjoyable part of the job is working with a motivating and passionate team which is result driven. – less
The company is top notch. Pitfalls are location based
CSR/Support (Former Employee), Southern California – December 2, 2012
Pros: decent pay, employee discount, fun culture
Cons: each facility is run chaotically. not everyone is on the same page. very inconsistent.
When I started with the company, I was impressed with the amount of optimism and core values which really spoke to raising up its employees as well as encouraging us all to be an active and valued member of a nationwide team. The fear of recession hit fairly hard, a lot of that dynamic culture dissolved. incentives were removed as benefits, the integration – more... of fun and comrade re went as well. More and more, turnover got fairly fierce and replacements were younger, less experienced and professional. management included. It became who you knew. a high school atmosphere took over with cliques and name calling. I still find myself talking about "our" Hotels and I value this company a great deal. They treated me pretty well. I was one of the loudest voices when it came to disagreeing with management so I wasnt always popular. That being said, my talent and achievement was recognized and in reality, the best thing about working hard, is knowing your hard work is recognized. anyone going there, DONT become part of the "in" crowd. strive to advance the day you start. If you want to get into management, apply for the position as soon as it becomes available..even if you are still in training. Also, have fun. – less
HR works for the VPs and up - do not expect their assistance.
Project Manager (Current Employee), New York, NY – November 30, 2012
Cons: vps and up
I've been here for eight years and have seen the changing of the guard at least 4 times at the CEO level - it has gotten progressively worse. I used to enjoy coming to work and being proud of working for SW - no longer.
They acquire talent, but their talent never stays.Too political and corrupt.
Great company to work for with outstanding benefits
Director of Front Office (Current Employee), HI – November 2, 2012
The Westin Ka'anapali Ocean Resort is a very fast paced, year round highly occupied resort. I was able to learn a lot over the past 5 years while there including 2 promotions. Starwood values the thought of promoting from within and developing their own employees.