Love the Responsibility and the people
Housekeeping Supervisor (Current Employee) – Toronto, ON – 17 February 2013
A typical day at work would be different from shift to shift.
When I am opening Shift I am responsible to assign all Rooms to be cleaned for that day to our Room attendant , print/run reports, hold pre-shift meeting, communicate important messages from front Desk to Room Attendant, answer the phone in the office.
My Day shift would start with running VIP reports, inspecting Rooms for cleanliness and defects and reporting those, follow up with Guests and if needed follow up with Room attendants , disciplinary conversations and paperwork, ensuring Rooms in my assigned area are cleaned. For the closing shift i will have to assign Rooms to Room attendants, Guest follow up, ensuring all rooms needed will be cleaned, ensuring Public Area is clean, run all reports from the day, answering the phone and holding pre - shift meeting.
The most important part I have learned during my job is to listen to other people so I be able to understand them and their situation better. I have gained more confidence speaking in front of people.
My Coworkers are from all over the world, which makes this job so special. People from all different cultures becoming one big team/family.
The hardest part of my job I would not know what its is, because I love what I do in any aspect.
getting my birthday off and paid for it.