Job was enjoyable, hours were difficult
Customer Care Centre (Former Employee) – St. Thomas, ON – 5 June 2013
Booking hotels and planning vacations was great fun and I loved when people got excited about their upcoming trips. There were some people who were not as pleasant, but we learned how to deal with that.
I enjoyed the job, found it somewhat challenging, which I loved. But having to bid on hours every few months was not pleasant.
Also, if you are married and your husband works Monday to Friday, leaving at 6:30 am and getting home at 8 pm with Saturday and Sunday off and you work 3pm to 1 am with Wednesday and Thursday off, you only have about 6 hours a week to see your spouse.
I personally found this very difficult which is why I left after 6 months.
Getting discounts at amazing hotels and being able to earn Star points