High stress but pays the bills.
Pros: room for advancement, lots of overtime, decent start wage and benefits.
Cons: high stress, long hours.
Standard call centre job - high stress with mediocre pay. They do offer a good vacation package although booking time off is difficult especially in the summer. Management is okay depending on who you are dealing with. Favouritism is definitely a thing there. Advancement is difficult but attainable. In the time I have been there every person promoted (including local site-level management) has been within the company.