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4,572 reviews

Starbucks Employee Reviews

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Great Place to work, well organized
Assistant Store Manager (Current Employee), Laval, QCJune 25, 2014
Pros: .
Cons: .
It is a very organized Company and a fun experience. Customers and staff are very nice and it is great to have the one on one connections.
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Over all I thoroughly enjoyed my time spent working for Starbucks.
Barista (Former Employee), Dieppe, NBJune 24, 2014
Pros: decent hours, free lunches, friendly coworkers and constant socialization.
A typical day at work consisted of preparing beverages or pastries for customer purchase, while ensuring that they left the cash register with a smile. Sometimes I would sing while working and sometimes I would end up making a new acquaintance, but each day was guaranteed fun.
I learned how to prepare the basic coffees, teas and whipped creams. I also – more... learned the steps required to close the venue down at the end of the night.
My manager was a very friendly individual whom tried to give me as much flexibility as required at the time, though I admit that I could have been a lot more available.
The hardest part of the job was dealing with minor stresses or illnesses that I had at the time of employment, due to climate change (Florida to Canada) and occasional sickness or ailments that I was overcoming at the time. Sometimes I found it a little bit difficult to multi-task, but I believe that I would have got the hang of it had I worked there a bit longer.
The most enjoyable part of the job would definitely have to be the daily socialization and being able to make people smile, even if a simple smile or "hello" was enough to brighten their day. – less
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Productive and fun workplace
Barista (Former Employee), Charlottetown, PEJune 23, 2014
Pros: free lunches
Cons: no time off
Typical day at work was always made fun.
I learned so much about coffee knowledge and history, the CEO and where Starbucks originated.
I had a great team of Managers who were always willing to work with you, including the co-workers.
The hardest part of the job was probably when the tourists came in from the Cruise Ships and had to explain their orders – more... differently than they were used to.
Most enjoyable part of my job was learning something new every day, and meeting great people. – less
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Great, and friendly working environment.
Barista (Current Employee), Markham, ONJune 18, 2014
Working at Starbucks in Longo's was great, hence why I have remained there for a long time. A regular day at work would consist of working in a fast-pace environment, serving customers with excellent service, and processing cash transactions. The management were a great team of individuals who would always be willing to listen and help to any concerns – more... one may have. There were no hard parts of the job, after you get accustomed to the routine. It was basically the same thing require from you on a daily basis. The most enjoyable part of the job would definitely be the the fact that managers would trust you in handling more advanced tasks, such as inventory and management, and being able to fulfill those tasks. – less
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Stable, Fast-Paced Job
Shift Supervisor (Current Employee), Mississauga, ONJune 17, 2014
Pros: flexible hours, free drinks during shifts, world corporate discount, team environment, ever changing, tips, community involvement, benefits, tuition reimbursement, etc.
Cons: irregular hours, busy, trying customers, high expectations, not a job for anyone who can't be constantly moving on their feet.
In my experience, after eight ongoing years at Starbucks Canada, I believe that Starbucks is an excellent place to work. The hours are sporadic but the people, benefits, and overall atmosphere of the job are great. I recommend the job to students and those looking for both part-time and full time work as there are always opportunities to work your way – more... up in the company. Highly recommended! – less
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Fast, Fun and Friendly!
Barista, Target (Current Employee), Ottawa, ONJune 17, 2014
Pros: 3 breaks per 8hr shifts, you get to try all the new stuff, 10% target discount
Cons: strict food and safety code
Starbucks Target is a great place to work! The Team members are fun, hardworking and great team players. Our Team leaders are very helpful, knowledgeable and friendly.
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Fun, Welcoming and Laid Back
Shift Supervisor (Former Employee), OakvilleJune 8, 2014
Pros: free beverages and weekly mark out (1 lb of coffee or tin of tea each week).
Cons: early mornings, rude customers.
My time at Starbucks was spent working with a wide variety of people and interacting with a wide variety of customers. While our days often began at 5 am, the team you worked with made it worthwhile. Getting to know the regular customers was one of my favourite things, and often made dealing with the nasty customers easier. Morning rushes could often – more... be stressful but with proper deployment and competent staff, flew by in a breeze, but those who are not accustomed to working in a fast paced environment will easily fall behind.

The best and worst part of this job is most definitely the people; you will interact with some amazing people and as a result will learn more than the job itself could ever teach you. On the other hand, some customers can be unnecessarily nasty and vindictive. Every barista will have a plethora of stories about crazy customers. This job embodies the phrase "When they're good they're great; When they're bad they're horrid". All in all, I loved working at Starbucks and would recommend the job to students, coffee lovers and anyone who has a knack for people. – less
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Positive environment
Barista / Supervisor / Key (Former Employee), Ottawa, ONJune 4, 2014
Pros: free drinks
Cons: lots of standing
Very busy place with something going on all the time, was never bored and really enjoyed working with the people there.
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Fun place to work.
Barista (Current Employee), Surrey, BCJune 2, 2014
Great job, fun work environment, good benefits, good training program. Hardest part of the job is when you're first learning - lots of stuff to learn and takes a long time. Most enjoyable part of the job is communicating with customers while giving them great service. A bit upsetting because not a lot of hours to be given at my location.
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Productive, fun, personable.
Barista (Former Employee), Dieppe, NBMay 31, 2014
Pros: free drinks
A typical day at work consisted of greeting customers, be they regulars or first timers and providing them with beverages on request or recommending beverages to those whom had not been to Starbucks before. I learned how to make coffee and how to work the machines on site. My manager was very friendly and understanding and my co-workers were always – more... a delight to be around. The hardest part of the job was learning to multi-task and keep an eye on many different things occurring simultaneously, such as the timer on the coffee machines/for the milk dispensers. The most enjoyable part of the job was ensuring that people left the cash register with a smile on their faces. – less
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Very small workspace
Barista / Cashier (Former Employee), Corner Brook, NLMay 29, 2014
I got to meet alot of new people , but the job itself was not for me, very little hours, and confined workspace
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Loved the job
Barista (Former Employee), Waterdown, ONMay 26, 2014
Pros: great place to just hang out
Fun place to work.
really fast.
Hardest part is keeping the REALLY angry customers happy.
Co-workers for the most part are great.
Most enjoyable. Just going to work.
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loved my job and my customers
Barista (Former Employee), Place Des Arts, MontrĂ©al, QCMay 24, 2014
Pros: free drinks per day
Cons: having to work with people who are incompetent
a typical day at work would normally involve me coming in and cleaning and stocking for at least the first 3 hours of my shift. And then for the rest of the shift cleaning and picking up after other people.

what i learned is you cant be a team player, if your manager isn't a good captain for this team. A store can only be as good as its leader.

unfortunately – more... the management at this store was by far some of the worst i have ever had to deal with. multiple mangers would tell you multiple things and they would hardly ever be on the same page.

the hardest part of the job was having to deal with the Starbucks team, because they were pretty horrible and all over the place.

the most enjoyable part of the job was being able to connect and make relationships with the customers and the regulars that came in. – less
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fun workplace
BARISTA (Former Employee), Woodbridge, ONMay 23, 2014
amazing people and great place to work
its like working with family ...
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Great place to work
Barista (Current Employee), Toronto, ONMay 21, 2014
Love the environment working in Starbucks! Encouraging place to work and other co-workers are called partners.
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star bucks shift supervisor
Supervisor (Former Employee), pickering/ontMay 14, 2014
shift supervisor
inventory incharge
banking incharge
barista
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Fast-pased, customer-focused working environment
barista (Former Employee), VancouverMay 12, 2014
- friendly culture
- clean environment
- free drinks
- high demand
- require good time management, interpersonal, and communication skills
- require high energy level
- learn about coffee
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Good place to work but requires extra effort when first starting out.
Barista (Current Employee), Toronto, ONMay 12, 2014
It takes a while to remember the recipes for drinks, and it would be better if the manager told me beforehand when I was going to be tested on drinks. Also if the certification test was not during the busiest hours of the day it would be appreciated. I believe more leniency is shown towards full-time staff members from my own experience.
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Fun place to work
Customer Service (Former Employee), Toronto, ONMay 6, 2014
Pros: decent job
Cons: minimum payment
Every day is a typical day at work, learned how to build a regular guest and delivering a professional customer service, management training and work environment is best can ever have to deliver the most delicious drinks. Nice coworkers, team work
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High energy workplace with teamwork
Barista (Current Employee), Calgary, ABMay 5, 2014
Pros: benefits, love my co-workers
Cons: pay is terrible for the amount of work we have to do.
I love working at Starbucks but I cant afford to work here anymore as I live on my own. My co-workers are sad to see me leave as I am one of the top supervisors in the store. My store manager, Cara Cser, would tell you the same. Last QASA audit I was supervising and got us a 96% which is very high. I have learned people skills working here, as well – more... as customer service and how to work all day with high energy. Hardest part of the job I would say is keeping the customers happy, while also supervising the team, making sure everyone is doing their tasks and keeping the store looking great so ensure customers come back. – less

About Starbucks

Our employees, who we call partners, are at the heart of the Starbucks Experience. We believe in treating our partners with respect – Read more