Pros: Free drinks on shift, and discounts on EVERYTHING!
Cons: Whiny Customers
A typical work day at Starbucks involves a mix of running around trying to keep all beverage components stocked, brewing coffee constantly, making specialty drinks, handling customer complaints and having fun with people who have not only become my friends, but my family.
I have learned how to respond to customers and communicate with them effectively. I have learned how to handle complaints efficiently. I have learned how to make delicious drinks!
In my time here, I have become frustrated with how the assistant manager treats the people under her. Our general manager is fantastic and a wonderful person, and at the same time tough, strict and to the point.
The hardest part of the job is how fast paced it can be at times, and keeping customers happy in the busy periods, this is also the most enjoyable part of the job because it provides a constant challenge that you need to meet.