Why Starbucks isn't all that....
Barista/Server (Former Employee) – Edmonton, AB – 12 October 2017
Starbucks may seem like an attractive place to be, but was overall a rough experience for me. Minimum wage, rough hours, lack of respect for employees, lack of sleep (due to the late hours, etc.) among other things make the job not a worthwhile career. The high turnover rate was extremely discouraging.
Management was awful in my store and the environment was very much based on your sales performance.Favoritism was in place and people such as myself who worked extremely hard were never given recognition for their efforts. Meanwhile the boss had her favorites, and only catered to their needs.
It felt as if the customer first mentality was way off kilter. We had to go "above and beyond" to serve the customer, meanwhile we were going under and under trying to stay afloat. Often it was just tough to get through a shift, since I was left on the floor by myself.
I was moved around from store to store like I was just expendable. Never asked what I wanted. And, due to this, it was impossible to develop meaningful relationships.
The toxicity of the employees and lack of genuineness on the part of the management is what caused me to leave.
I wish I could say that I would recommend it, but I think that those who endeavor to work here must be careful they actually get their hours, and that they are not constantly pushed around by the management. Make sure you know your boundaries and do not allow anyone to push the blame on you when you are doing the very utmost to fulfill your duties.
Free drinks, fun talking with customers, some friendships.
Low pay, lack of respect for employees needs.