Pros: Fun place, free stuff, amazing perks
Cons: District and Regional Managers
Working at Starbucks has been one of the best experiences of my life. I started there with zero dollars to my name, coming out of a 3 year job that I couldn't handle because of a change in management. I was nervous because I was leaving all my colleagues from the previous place.
As it turned out I fit their coffee culture perfectly. I loved making drinks, being on cash and grabbing food items and bonding with customers as well as co-workers. My manager has been amazing; really understanding and always coaches partners in a constructive, polite way. She would always make time to be on the floor if we needed her, instead of hiding in the back doing administrative work. She would even get down and scrub floors or sinks too!
There's always something new at Starbucks; a new drink, food item, merchandise, event, etc. So I never get bored, and I always get to sample!
After 8 months I got promoted to a shift supervisor and it was the first time in a job I felt that the higher ups actually acknowledged my effort and dedication. I am still with Starbucks and I intend to stay there for the foreseeable future.
The company itself is amazing as well. They provide benefits through Manulife (how many coffee shops can say that), offer tuition reimbursement for students and have a CUP fund for partners in need (ie. medical emergency, loss of property, etc.). On a weekly basis I get to take home free coffee and I also get free drinks on shift; otherwise 30 percent off everything at other stores. You can also pick up shifts at other stores - provided you don't reach overtime - – more... so there's never a shortage of hours.
The only downfall would be District and Regional Management. Usually people in these positions would be hired as is, rather than promoted from within. Because of this, they can occasionally have unreasonable demands because they don't really know what it's like being in the store working.
I initially liked Starbucks as a consumer, admittedly because of their branding. But as an employee, I love the company and what they do for their people. – less