Pros: benefits, flexible dress code, free food and drink, raises every 6 months
Cons: lack of positive feedback, impossibly high sales expectations
Working at Starbucks is an amazing experience where you meet the best people to work with and the customers are wonderful 90% of the time. It's a challenging job, yes, but I wouldn't say hard to do. You're surrounded by a great support network within the company. Benefits, pay, and job security are all fairly good. Unfortunately, the expectations held by the suits in the head office are ridiculous the majority of the time. The strictness of cutting labour hours but increasing sales really decreases the morale in the team due to the constant feeling that we're failing and going nowhere with our goals. Depending on the location you work at, you don't often receive positive feedback about your work ethic and instead, get negative feedback a lot of the time. Many times I've wondered, 'why do I bother?' All in all, in a job market as bad as ever, this is a great place to work. Like any job, there will be some downfalls, and this one has few of them, but the few that it has are general and encompassing enough to make an 8 hour shift feel like a week.