I would say that overall Starbucks was a perfect place to work while one is studying. But when transitioning into an adult working life, it provides neither job security or piece of mind. Schedules are badly managed and hours aren't regular and it really is up to you to make up and find your own hours.
Barista (Current Employee) – Sherwood Park, AB – January 6, 2016
A typical work day at Starbucks involves a mix of running around trying to keep all beverage components stocked, brewing coffee constantly, making specialty drinks, handling customer complaints and having fun with people who have not only become my friends, but my family.
I have learned how to respond to customers and communicate with them effectively. I have learned how to handle complaints efficiently. I have learned how to make delicious drinks!
In my time here, I have become frustrated with how the assistant manager treats the people under her. Our general manager is fantastic and a wonderful person, and at the same time tough, strict and to the point.
The hardest part of the job is how fast paced it can be at times, and keeping customers happy in the busy periods, this is also the most enjoyable part of the job because it provides a constant challenge that you need to meet.
Free drinks on shift, and discounts on EVERYTHING!
Barista (Former Employee) – St. Albert, AB – January 6, 2016
Typical day at work would consist of just making drinks and keeping the work area clean. I learned how to make a variety of drinks. Management was good, never has a problem and they were very understanding in some situations. My co-workers were decent. Sometimes they wouldnt show up for shifts so that became an issue. Hardest part was getting to and from work because I lived on the other side of town. And as a full-time student it was difficult to get to work RIGHT after school. The hours were inconvenient in the sense that on school days I would either work at 3PM or not at all because they closed at 7. (I worked at a Starbucks in a Safeway). But the most enjoyable part was making some new relationships with the customers.
Fun work Environment, with mixed messages from head office
Starbucks Barista (Former Employee) – Barrie, ON – January 6, 2016
It was a fun job, I would certainly go back. There were some mixed messages down the communication train from head office. I believe this is due to head office workers not knowing about how things work on the floor day to day.
Barista (Current Employee) – Fredericton, NB – December 11, 2015
Working at Starbucks has given me the ability to communicate, and to build relationships with my customers as well with my co-workers. A typical day at work is multitasking, organizing, cleanliness of store, up selling product, presentation, working with others in difficult situations also handling situations in a tactful matter. Management is very professional at Starbucks, well organized and making sure our partners are satisfied. Working with my co-workers is the greatest thing I have experienced at Starbucks we all built a family, and always help each other if needed, such as a bad day or helping each other finish our daily task. The hardest part of the job is not having an organized shift, but we all manage through. The most enjoyable part of my job I find is communicating with the customers as well as my co-workers. I have built strong relationships with our every day customers and it feels great to make someones day not realizing that they were were having a bad day until they talked to you.
Barista (Current Employee) – Calgary, AB – December 10, 2015
Starbucks probably one of the best retail companies you can work for. Great (office level) benefits and pays fairly well as far as retail goes. They don't have unreachable standards and tend to hire people who only benefit the culture of the company.
Productive and proactive environment and inspiring atmosphere
Certified Barista (Current Employee) – Toronto, ON – November 29, 2015
You develop a lot of interpersonal skills with the help of management and engagement in customer service. This company is very passionate about their mission and vision and provoke an endless welcoming environment. Moments of connection within management and employees are always present, especially with customer service. I've learned a lot from this company, and each day is a challenge to improve my skills as always.
Shift Supervisor (Former Employee) – Vancouver, BC – November 23, 2015
There is something to be said for the simple joy that comes in preparing a quality cup of coffee for someone else and being able to share a smile with them.
Starbucks Coffee Company was my first real job where I was out on my own and it was an ideal first employer. Having worked there I can see why so many people choose to make it their career if they can afford to.
You learn to decipher that previously incoherent code on the back of your mug, you get to interact with both regulars and newcomers alike and develop excellent people skills, and of course, you get to learn how to make the wide range of drinks they offer from a latte to a frappucino.
Management varies from store to store, but overall I have found every in-store manager to be an admirable worker and a great leader. A lot of the skills and lessons my first manager passed on to me re ones I will keep with me for the rest of my life.
Your co-workers though are the true joy of this job! Starbucks has always attracted such an amazing array of people to it's folds, and a lot of my co-workers have become people I maintain contact with even today as we moved onto to new opportunities.
The hardest part of the job is maintaining an engaging customer connection when you become really busy. It's a little harder to remember to keep chatting and connecting with your customers when your line of drinks circles the bar.
The most enjoyable part of the job is the atmosphere! Starbucks is a truly fun place to work if you enjoy connecting with people, co-worker and customer alike!
Great benefits; awesome environment; free coffee on shift; fantastic people
During slow times, hours do get cut so be prepared to pick up shifts at other stores.
Barista (Current Employee) – Cumming, GA – November 19, 2015
I am an opener at Starbucks, so I am up almost every weekday at 3 am, and at work by 4:30. I usually work 6-8 hour shifts. We are the smallest and one of the busiest stores in our district, because we are right off the highway and right next to a hospital. I have a great team of coworkers and or boss really treats us like partners, which is what Starbucks calls their employees. Since I've been here I have learned how to be better at customer service, how to talk to people, how to make lattes (I'm still working on my latte art, though), how to do a coffee tasting, the difference between teas... so many drink related facts as well as a lot on how to work as a team. Working on a Starbucks team isn't like working on a group project. If one person doesn't pull their weight the whole store feels it.