Very hit or miss in regards to it being worthwhile.
Shift Supervisor (Current Employee) – Alberta – June 13, 2016
I have been with the company for 4 years now and while I do like the job, there are some things I really dislike.
The people I work with are amazing and I've made some lifelong friendships during my time here.
Regular customers can be amazing but they can also be some of the worst people you'll come across.
I love what the company stood for when I first started but in the last few years it's changed. They say that they still want customers to be the sole focus but at a barista level, they're more concerned about the numbers than the customer connection.
Because of the endless customizations, Starbucks has created customers who have turned into monsters. I have been verbally attacked and abused by customers but we aren't allowed to do anything about it. For the pay, it's not worth it.
The management has been very hit or miss. I've had one amazing manager, one who ran a tight ship but treated us like garbage and one who let her shifts run the store for her without experience.
It's enough pay to scrape by on but not enough to get ahead in life, even with a prorated pay due to my years of experience.
Free coffee, awesome coworkers
monster customers, management