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1,625 reviews

Starbucks Employer Reviews

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Never a dull moment.
Barista/Learning Coach (Former Employee), Windsor, ON – April 8, 2013
Pros: being able to advance professionally within the company
Cons: inconsistencies with operational policies.
Thoroughly enjoyed my time as a barista while during my undergrad, because the job was flexible and everyday was a new day with new stories. The people who worked with me were more like an extended family, we worked well as a team and knew when to step up when someone was down. Even our regulars were a member of the Starbucks crew, being able to connect – more... with them on a personal level and giving them a positive start to the day, was always one of my favourite parts of the job.

All in all, it was so great to work for a company who instilled a fun third place environment, not just for the customers but for it's employees. – less
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Great Place to Work at
Cashier (Former Employee), Pearson International Airport – April 6, 2013
-Starbucks is a very great place to work at
-It offers many great things to both its customers and employees
Starbucks Management is Great and so is the environment
-the most enjoyable part of the job is working and helping the customers get what they want at the right time and working with great attitude
-the hardest part of the job would be when customers – more... behave badly, but I can take care of it by calming the customers down – less
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After 17.5 years of service, I was asked to leave due to an 'oversite' re: vacation-pay shortage.
Supervisor (Former Employee), Vancouver, BC Vancouver-Island B.C. – April 4, 2013
Pros: flexable hours/days
Cons: too many managers working on their own agenda's rather than the partner's.
Overall, they are a very up-beat, positive, gender-friendly balanced company to work for. You can move-up in the company very quickly, but only if you live in a larger market area, and or near the regional-head offices. they do offer exceptionally good-quality training and benifits, of which I took advantage during my time working there.
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Great place to work
Barista (Current Employee), Kanata, ON – April 3, 2013
-learned a lot about customer service and enjoyed this aspect of the job the most
-co-workers very dependable
-management fun to work with
-typical day involving cash work, making drinkings, drive-thru, handing out samples, cleaning duties
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Great staff, good people
Burnaby (Current Employee), Burnaby, BC – March 26, 2013
Pros: free drinks, great people
Cons: some staff not doing their jobs, angry customers.
Fun place to work with great staff. Great regulars and conversations. You can have fun on the job as long as you can multi-task. The management is good the boss is friendly and happy. I have learned that you can meet amazing people that soon cross the line of customer and become friends. The hardest part of the job is remembering all the drinks that – more... you have to make. The co workers are friendly and willing to help should you need it and always making you feel welcome. the most enjoyable part of the job as I said before is the customers that you get to know and can call friends. – less
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Dynamic, fast-paced and fun!
Shift Supervisor (Current Employee), Burnaby, BC – March 20, 2013
SBUX offers a unique work environment that is dynamic, fast-paced and fun, yet highly structured in its training and operational practices. This Top 500 Employer lives up to its sterling reputation to produce the highest-quality products and employees.
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Productive and enjoyable.
Barista (Former Employee), Toronto, ON – March 14, 2013
The co workers are great, the management is very organized.
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By Far, The Best Place to Work
EA to the VP of Marketing (Former Employee), Seattle, WA – March 11, 2013
Pros: free coffee, starbuck "stores" on every floor for employees to make their own beverages of choice, free of charge
This was the coolest job I have ever had. I supported the VP of Marketing. Our group was responsible for the design and implementation of Starbucks seasonal campaigns throughout North America.
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Fun fast pace environment.
Barista (Current Employee), Ottawa, ON – March 11, 2013
Nice partners, get costumers and a fun environment! it is a little small, time goes by very quickly.
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Constant Learning
Shift Supervisor (Former Employee), Mandaluyong, Philippines – March 9, 2013
Pros: free drinks
Cons: long hours
Working in Starbucks is a constant learning for me. Here i learned to be responsible and accountable in everything i do. I had the chance to show my capabilities and be a good example to my co workers. I am always looking forward to work everyday and be their shift manager.
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Fun work environment
Shift Supervisor (Current Employee), Ottawa, ON – March 8, 2013
Pros: fun environment
Cons: hours
Advancement within the company is achievable in timely manner when you prove yourself to be qualified for the position.
Learned about being organized and to use time sensitively.
Conducting training and coaching partners to improve themselves and for myself to advance ahead
Always get to interact with customers and able to relate and get to know some – more... in personal level
Eventhough most of the time shifts starts at 530 am it is a fun environment just not very well suited for anybody with family who has opposite schedule or not have the access to have a daycare available 24 hours.
Having the chance to work at different locations with different management it definitely shows how to be able to adjust to individual partneres working with you – less
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Great place to work and really interact with people, love people so it was perfect for me. Benefits were great.
Shift Supervisor (Former Employee), Toronto, ON – March 8, 2013
Pros: free 1lb of coffee per week
Cons: woking later shift
Started at 5a.m. I was able to chose my hours as they really identified what worked for their employees
Connected with another staff memeber at 5am, opened that start of the day with cash flow and setting up for success of the day.
Checked and maintained all bakery and fridge set up.
Made sure all qualifications for set up were met before opening doors – more... to customers – less
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I had a horrible experience with Starbucks.
Barista (Former Employee), Calgary, AB – March 8, 2013
Pros: nothing really.
Cons: horrible altogether
I always worked from 2-10 every day. I didn't mind but getting a day off was the worse thing ever, just because my boss picked favourites. Almost every single worker there was lazy to the point where I did ALL the work (even my supervisor didn't really help). I wasted 8 months with this company.
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Learning new stuff
Barista (Former Employee), Surrey, BC – March 7, 2013
Fast paced, lots of stuff to be doing. Always meeting new people and interacting with returning customers.
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A great place to be.
Supervisor (Current Employee), Thunder Bay, ON – March 6, 2013
Pros: employee discount, excellent extended health benefits
Cons: standing for extended periods of time, usual customer service griefs
A great place to work. The only drawbacks are your usual customer service issues, other than that it is an excellent company to work for.
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Warm and welcoming third-place environment with a great group of partners.
Assistant Store Manager (Current Employee), 181 Bay St. Toronto, ON – March 6, 2013
Pros: benefits, free drinks, great people
Cons: early mornings
Starbucks is a wonderful company to work for. The culture is awesome. Everyone is there for coffee. What's better? I've had 5 great teams in 5 great stores and have be able to work my way up the ranks of management. If you can engage your customers and partners your experience at Starbucks will be World-Class.
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Friendly Culture and awesome customers
Barista (Former Employee), London, ON – February 27, 2013
Starbucks is a very memorable and awesome place to work. It also looks great on a resume.
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Great place to meet new people
Barista / Shift Supervisor (Former Employee), Calgary AB – February 22, 2013
Pros: seeing smiles everyday
Cons: wasnt any
I enjoyed working here because of the great people you work with and getting involved with the customers and making there day. All it takes is a quick conversation and a great coffee and that's what Starbucks was all about connecting and building a positive environment.
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great culture,
STORE MANAGER of FLAGSHIP LOCATION (Current Employee), Toronto, ON – February 18, 2013
Pros: stock options
The company really focuses on creating a great experience for their employees as well as for their customer. Great place to develop your management skills
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Great workplace.
Barista (Current Employee), Ajax, ON – February 17, 2013
Pros: free drinks for each break i get.
Cons: none.
My typical day at Starbucks would consist of serving customers in a friendly manner and creating inspired moments. I have learned how to handle difficult customers and how to multi-task to the best of my ability. My co-workers are all great people who are constantly giving me positive feed back or encouraging me. The hardest part of my job would be – more... trying to maintain proper customer service through out the whole shift even during a busy rush. The most enjoyable part of the job would be making drinks in busy rushes. The managment at Starbucks is highly professional and inspiring. – less
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About Starbucks

Our employees, who we call partners, are at the heart of the Starbucks Experience. We believe in treating our partners with respect – Read more