Starbucks Employee Reviews

Found 1,260 reviews matching the search
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fun place to work , lots of learning but long hours
STORE MANAGER (Former Employee) –  Calgary, AB23 July 2017
Management is good but it does not spend time on manager's training. too much pressure. no family life , you work 50-70 hours and get paid for 40. staffing is the biggest issue. lots of sick call and some days you are working double shifts.
Pros
free coffee, new stuff
Cons
long hours, unreal sales targets, management not available when need them
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great work environment
Shift Supervisor (Former Employee) –  Calgary, AB23 July 2017
good place to work but advancement takes a while sometimes, lots of cool people who work here, easy going, i love the rush of having to serve the morning rush
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Progressive and innovative with heart
Regional Director of Operations (Former Employee) –  Vancouver, BC23 July 2017
Lots of opportunity for advancemnt and growth. Great medical benefits , free coffee. I never really realized how expensive good coffee was until I left and had to pay full price!
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good experience
Barista (Former Employee) –  Langley, BC21 July 2017
Loved the coworkers I had. Great experience and great place to learn new skills. Management was not the best with training and communication but hours were flexible and accommodating
Pros
great work environment
Cons
management
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Barista
Barista (Current Employee) –  Ottawa, ON21 July 2017
Very enjoyable

Everyone is super helpful and everyday u learn a new skill
Its a perfect job to learn multitasking and interpersonal skills
Also the policies for employees are very well conceived
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Fast
Starbucks Barista (Former Employee) –  Montréal, QC20 July 2017
Make sprints at Starbucks was amazing a very fast-paced environment great music good people great coffee free drinks I just love that much fun but unfortunately I was just too big for the small environment so I had to find something bigger and better.
Pros
Good Pepole
Cons
Bad peploe
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good times
Assistant Manager/Coffee Master (Former Employee) –  Ajax, ON20 July 2017
it's like seeing all your best friends at work all day and even though you work it doesn't feel like work. The people make the job the best, so you go home feeling great.
Pros
free drinks and market
Cons
low pay
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Amazing place
Barista (Current Employee) –  Ottawa, ON19 July 2017
One of the best places to work for! There are some cons - like every job placement, but this place was the best. There are times when employees don't have an idea of what their doing and don't try to fix that, and some managers aren't aware of what to do with their management position. Other than that; Starbucks is one of the best places to work for.
Pros
Free coffee, easily schedules
Cons
Inexperienced workers
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Starbucks is a great place to work
Barista (Current Employee) –  Calgary19 July 2017
I've been at starbucks for almost 3 years and I've enjoyed it in the past. I like the people I work with and the regulars I've got to know over the years. The jobs is doable but does get stressful at times, therefore employees need to be able to work in a fast-paced environment. The issues are that most locations don't offer full-time work to baristas which has resulted in a signficant drop in morale in the past year.
Pros
benefits, flexible hours
Cons
stressful at times, baristas do not get full time hours
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awesome
Barista (Former Employee) –  Calgary, AB19 July 2017
fast-paced, great teaching system, great people to work with, awesome customers, nice and busy location, they work with the hours of your other job. great place to work.
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Fun place to work, but wages aren't that great.
Barista/Barista Trainer (Current Employee) –  Surrey, BC19 July 2017
I have been with the company for four years, and I love working at my store because of all the amazing partners I get to work with. Starbucks is great for the fact that they have great benefits such medical benefits, free coffee every week, free drinks during your shifts, and discounts as well. I'm sure every store and manager is different, but they have always given me the hours and work days that I need/want. One of the only negative things about the company is their wages. Their barista wages start at minimum wage and then increase twice a year.
Pros
medical benefits, discounts, free drinks while working
Cons
low wages
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Not what I thought it would be
Assistant Store Manager (Current Employee) –  Chilliwack, BC18 July 2017
Joined as an assistant with the promise of promotion within 6 months but have yet to see any movement. Asked for a transfer to a store closer to home and was moved further away.
Pros
Free beverage on breaks
Cons
No work life balance. Lots of OT
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dynamic work envirionment
Store Manager (Current Employee) –  Toronto, ON18 July 2017
starbucks is a great company and really takes care of their partners. IT does become challenging to have work life balance and the pay does not always match the level of dedication required to be successful in role. Starbucks has a variety of benefits available to employees and has recently increased the mental health benefit to 5000 per employee
Pros
free beverage while working, free pounds of coffee or tea a week
Cons
retail hours, work life balance, pay is dismal for what's expected of store managers
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Amazing staff
Starbucks (Barista) (Former Employee) –  Airdrie, AB17 July 2017
The atmosphere was always welcoming and everyone was helpful and you really got to build a first name basis with the regulars. The management was a bit rough but other than that it was an amazing experience
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Good team
Barista (Current Employee) –  North York, ON17 July 2017
Always helps employees feel comfortable and preform a safe working environment for employees. flexible, organized, and good management. preform good customer service skills.
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Great company with massive room for improvement
Barista (Former Employee) –  Calgary, AB17 July 2017
Benefits aside, this company has room for improvement when it comes to the quality of people it brings on. Alternatively, that makes it a great job for people with little experience and aspirations to move forward. But the majority of people they hire, or promote far beyond the level of leadership displayed, are sorely lacking in any true initiative or leadership ability. And once a bad seed is placed too high above rest of the pot, it infects the rest of the batch and turns an entire store into somewhere customers don't enjoy going to.
Secondly, The corporation is weighed down by unnecessary policies and regulations that make it highly inefficient, and stymies any attempts to remedy certain practices that get in the way of better customer service and productivity. Creativity is ignored or told it can't be exercised "because policy", and improvements are never made. Not to mention that if a concern should arise, the lack of concern from management combined with the amount of red tape and different avenues in the corporate side of things results in your issue never seeing the light of day, and being ignored or forgotten for months, or even years.
Lastly, the benefits that are so highly regarded, although sizable in comparison to many other companies, are so scarcely announced or educated on (particularly the cut-off dates and windows of time they would need to apply for those stock opportunities or benefits packages in order to take advantage of them), that hardly any of the "partners" (employees) can fully utilize those plans.
Pros
Lots of breaks
Cons
Everything listed below
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Mixture of many cleaning tasks and fun conversations with customers.
Shift Supervisor (Current Employee) –  Burnaby, BC17 July 2017
Requires a lot of cleaning and talking to people. If you're an introvert looking to be a bit more of an extrovert I would definitely recommend working at Starbucks. It's a good start and you meet a lot of people. Good majority of the time customers are fairly nice, except you will still have a rude customer every now and then. Then again, that's everywhere in the customer service industry. Company has great missions and values.
Pros
Smell of coffee and free drinks
Cons
Having to leave the store with incomplete tasks because you were too busy.
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Fun
Barista (Former Employee) –  Edmonton, AB16 July 2017
It is a busy job filed with many odd jobs but defiantly worth the people and experience. Id rate 9/10 for a days work of fun and customers are usually pretty great.
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Great for benefits
Barista (Current Employee) –  Toronto, ON16 July 2017
Starbucks can be a great environment and provide many opportunities
it can be overwhelming at times but it can also be rewarding
many growing opportunities
flexible, most of the time
Pros
benefits
Cons
management
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layback environment but with highest expectation for professionalism
Shift Supervisor (Former Employee) –  Richmond, BC12 July 2017
work environment is very relaxing and easy going, attend work to have fun but at the same time, expectations all around was set at the highest end of the bar. constantly promote job culture which sinks into every barista's life style therefore to stay professional while having fun wasn't difficult.
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Overall rating

4.2
Based on 14,549 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
4.0
Job Security/Advancement
3.8
Management
3.6
Culture
4.1