Barrista (Former Employee) – Palo Alto, CA – 22 April 2013
A typical day was opening the store, cleaning and help set up machines to brew coffee and stock up on supplies and food. I learned how to be quick and learning what different types of coffee's taste like. Management was great with scheduling. Co workers were very outgoing. The hardest part was learning all the drinks. The most enjoyable was being able to interact with people and making sure they were having a good day.
benefits after 6 months
a lot of standing and you smelled like coffee all the time
Store Manager (Former Employee) – Calgary, AB – 23 February 2017
Company preaches Job work/life balance but does't allow management to practice that, you are on call 24/7 even when you are on vacation. Salary was good if you were only working 40 hours/week. Benefits and partner perks were good. Lack on consistent support from DM's and RD's. Never challenge the status quo!! Company has changed and store managers are not as important or valued as shift supervisors and baristas in my opinion. There is a lack of consistency across cities, and provinces.
Assistant Manager (Former Employee) – Kitchener, ON – 14 February 2017
I worked for Starbucks in my 20s and the hours were awful and stressful, they paid me minimum wage with a master's degree, they never gave me the benefits they agreed to give, and there was no work life balance because all I was doing was working for Starbucks. Not to mention customers have high expectations of Starbucks products so they are rude, yell, scream on occasion and have such high expectations you'll injure yourself trying to please their clientele. If you make mistakes, your manager will fire you. Not to mention the bosses were stressful to handle because they also yell.
Shift Supervisor (Former Employee) – Strathmore, AB – 1 February 2017
Starbucks was an awesome opportunity for me to advance myself. I started off as a barista, making minimum wage, but after two years I had advanced to a barista trainer, to a shift supervisor, and then almost achieving an assistant manager role. My typical shift as a supervisor was to ensure that our peak periods were executed efficiently by placing baristas where they needed to be, and positioning myself to help where needed. I was also responsible for running breaks, maintaining correct labour hours, ensuring our tills and safe had the correct amount of cash needed, and preparing and dropping of a deposit.
Supervisor/Cashier (Former Employee) – Toronto, ON – 21 February 2017
It is a fast-paced, fun workplace. If you're a people-person, this is the job for you. The most enjoyable part of the job is all of the friends you make, whether it is customers or your co-workers. The hardest part of the job is making sure all of the cleaning gets done. There is TONS of cleaning. I guess if you're not a morning person, it can be difficult to get up at 3:30-4:30 for a shift.
free drinks on every break, free pound of coffee every week, cheap extensive insurance
Barista (Former Employee) – Markham, ON – 24 January 2017
Working at Starbucks required a lot of promotion and customer connection. However, this allowed me to comfortably connect with customers on a personal basis, while maintaining a professional appearance. It also improved my high pressured working ability and sought out ideas to improve efficiency while working. Management was all over the place. In working for a bit over a year, I have worked under 4 store managers. So, building a manager to employee relationship had it difficulties.
Shift Supervisor (Former Employee) – Oakville, ON – 11 January 2017
If you work for Starbucks, you live, eat and sleep Starbucks. No matter what store location, the culture is very modern, very millennial, and with that will be guaranteed some drama (just from your co-workers). The company itself is very clean and professional. You get good training and it is fun to work there. Good experience for anyone needs/wants the entry level fast food environment on their resume without working at McDonalds.
Barista/Cashier (Former Employee) – Toronto, ON – 17 January 2017
i met a lot of great people. the management wasn't great and i didn't enjoy the job. typical day at work would be taking customers order , and making drinks and stocking up and following clean , safe and ready. i learned to be patient. the management lacked coaching. they would use aggressiveness as a form of coaching. my co workers were great. the hardest part about the job is learning the recipe. the most enjoyable part is you meet great customers.
Barista and Cashier (Current Employee) – Ottawa, ON – 9 February 2017
I worked at one of the busiest Starbucks' in Ottawa, where in a given half hour during peak hours, in excess of 60-80 customers served would be customary. As such, when you are responsible for making all of their drinks, the job is stressful. The job has further taught me how to cope with stress and it is for it that I may mostly attribute my ability to multi-task to the extent that I now may. Under such conditions, working in close proximity to the other staff members, you grow close to the other employees and I can consider most of them good friends to me now. The best part of the job is working with such amazing people and the probability of encountering so many great people in a given day.
Barista/Cashier (Former Employee) – Calgary, AB – 2 January 2017
I worked at the Starbucks at YYC Airport in Calgary, the manager of the business at the time was absolutely amazing. He was very kind, caring and understanding... Supervisors and trainers were all kind and eager to help you succeed. I became comfortable and happy to work with my colleagues as well, due to them also being so kind and helpful. HR was not helpful, sent my T4 to the wrong address and was not cooperative or even responsive. Wage was average minimum, but hours were flexible and could be negotiated due to such amazing management. Quick paced and good job regardless where you are in your life.
Employees are overwhelmed on a daily due to cheap staffing leading to angered customers that express themselves creating an environment of unnecessary stress. On top of that shift supervisors are placed under a lot of stress to meet unreal goals on a daily. As a result regular baristas as myself are sent home early on a consistent basis when business is slow.
Employees cannot base their life's income dependent on the flow of customer's especially during Holiday seasons.
Ability to make new relationships
too much unnecessary stress that could be avoided with minimal pay
Barista/Server (Former Employee) – Ottawa, ON – 30 December 2016
I really loved working at Starbucks. I can say this is one of the jobs that enabled my to expand my communication skills and my self confidence. Starbucks provides all the guidelines to makes a simple employee a professional barista. Management is very strict to the point even the manager got fired at some point. Co-worker were mostly girls, friendly but a little too gossipy. I cant judge all Starbucks managers, but both managers we had were unorganized. The hardest part of the job was to be able to learn all the menu. The most enjoyable part of the job was that we had free drinks.
Barista/Cashier (Current Employee) – Georgetown, ON – 29 December 2016
Typical day at work involves cleaning counter tops and machines, making espresso based hot and cold drinks, coffee, tea, iced cold drinks and blended beverages. The coworkers and working environment are awesome and the work itself is fun too. The hardest part of the job is closing since it takes a while but the more practice you get doing it the faster it goes. By far the most enjoyable part is making connections with the customers and learning their stories and names.
Barista/Customer Service Agent (Current Employee) – Chestermere, AB – 27 January 2017
Not the best job I've had, the experience has been less than admirable. I regularly work with people at the beginning of adult life. It has little to do with engineering but I've learned to work effectively with unskilled workers to accomplish the collective goal of providing a nurturing environment for our customers.
Free coffee, diverse worker pool
early mornings, workplace drama, nontechnical work
Barista (Former Employee) – Vancouver, BC – 24 December 2016
Working at Starbucks made me realize that even a small gesture can go a long way. On a typical day, the partners and customers are both very easy going, and the managers are very organized as well. The hardest part about working at Starbucks at my location specifically, is when it becomes very busy and we are low on staff. But over all because everyone is very easy going, it was very enjoyable working for Starbucks.
Barista (Former Employee) – medical city – 18 February 2017
Starbucks has been one of those companies that completely fascinates me. From everything written about them, they are run a lot different than most companies one reads about. their commitment to their customers, employees, and communities in which they reside is really unparalleled in the business world and I am constantly wondering how they make it work.
Barista (Current Employee) – Prince George, BC – 8 February 2017
This job has provided me with extensive customer service experience as well as experience dealing with co-workers I have not gotten along with and also co-workers who will be life long friends. The job was extremely stressful at times, being a busy environment but that is part of what made time fly by.
Shift Supervisor (Former Employee) – Edmonton, AB – 14 December 2016
Working for Starbucks Canada was a wildly rewarding experience. On more occasions than not I was given the ability to experiment with contrived, traditional methods of workplace. I was encouraged to find new methods to make things work smoother for myself and my partners. I really enjoyed working for this company. I enjoyed moreso my own store and family I made there as well.
Flexible hours, free coffee, freedom, Corporate communication
Barista/Cashier (Current Employee) – Mississauga, ON – 23 January 2017
Starbucks is the perfect job for young students that would like a flexible part-time job to make some money, but that is pretty much it. If you're not a student, and would like a full-time position this job is not for you. Tons of work and responsibility for minimum wages. If you would like weekends off to be with family, it is an unlikely option.
Barista (Current Employee) – Vancouver, BC – 15 December 2016
Multi tasking was required in order to achieve daily goals that were achieved through team efforts and constant encouragement of our supervisors. there was also product knowledge required to enhance the customer experience and most importantly - ensuring that the customer achieved a valuable experience each time they were served.