Typical work day consisted firstly of World Class Customer Service, as well as cash management, delegating, multi-tasking, continually learning and growing.
My favorite part of the job as building relationships with customers and co-workers.
The hardest part of the job was doing everything in a day that Starbucks wanted: Daily Coffee tasting, IMS, Cash Management, Quasa, Cleaning, Supervising to be sure standards are being met, and providing World Class Customer Service.
It was a lot to handle, but I did rise to the challenged and was promoted to Assistant Manager. Unfortunately, I had to move back to Canada before I could begin my official role as an ASM.