Friendly community, great skills learned
Barista (Current Employee) – First Canadian Place, Toronto, Ontario – 4 January 2017
My experience with Starbucks so far has been wonderful! The staff I work with are super friendly, open minded, understanding. My manager is very flexible and accommodating. We have created such a family oriented type of workplace. It is like a home away from home you know? The benefits are great, and the stuff you learn is amazing! For example, you learn how to taste the difference in coffees, the history behind every coffee bean as well as where they come from. You learn how to make delicious drinks, and learn great communication skills as well as people skills. Starbucks really helped me come out of my shell.
I will say, some of the harder parts of the job, are constantly being on your toes, which I don't mind really. But what is hard is dealing with customers who are unhappy. Some of them can be very mean and just plain rude. At first I always took things personally, but then I learned to understand that sometimes they're just having a bad day and why not make it better for them you know? And from then on that is what I have done. Another thing that took a while to get used too, was being in such a fast paced environment. I couldn't believe how much traffic goes through!
What I love about being a barista at Starbucks are all the defining, inspiring moments we create with each customer. I love making someone's day just by remembering their name and giving them a genuine greeting. It may not seem like it, but these moments go a long way.
Anyways, thank you Starbucks, for everything! I look forward to continuing being part of the community!
Free drinks every break, benefits, a great community
Almost always on your feet, days can be long