Staples Employee Reviews in Canada

Found 518 reviews matching the search
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Great company to work for.
Copy and Print Centre Consultant (Current Employee) –  Saskatoon, SKJuly 14, 2016
Head office staff, technicians, management and staff are always so helpful and friendly. Good benefits, matching RSP's.
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Overall Staples was a good place to work.
Category Specialist (Buyer) (Former Employee) –  Markham, ONFebruary 1, 2016
Was able to learn a lot about the retail industry. The opportunity is there if you want to learn about other divisions; was given the opportunity to travel on occasions. Feedback was valued by management.
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low morale
Escalations Supervisor (Current Employee) –  Lower Sackville, NSMarch 10, 2016
Into work, begin answering calls from store associates and customer service reps, taking on a teaching role when applicable and taking over escalations for reps to resolve customer issues
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Fun Environement
In-Home Technician (Current Employee) –  Mississauga, ONApril 12, 2016
Great workplace with a very dedicated and inclusive staff. The training is done expertly. Highly recommended to anyone with an interest in the current technology.
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Professional,
Customer Service/ Aisle Associate (Former Employee) –  Newmarket, ONFebruary 2, 2016
Cash was great, amazing customers, great co-workers, Working at staples at time i did with the management i did was amazing it taught me a lot about customer service, and going above and beyond the customers expectations.
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It was enjoyable to work with co workers
Administrator (Former Employee) –  Brampton, ONMay 16, 2016
Working at Staples, Improved my communications skills with the customers and organization due to shelving products in order
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Great Place to work
Tech Support (Current Employee) –  Sackville, NSMarch 23, 2016
Great place, Awesome people very professional environment.
I enjoy working for Staples Business Advantage, everyday faced with new challenges and obstacles. Very supportive team.
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Productive Environment
Cashier/Customer Service (Current Employee) –  Pickering, ONMay 27, 2016
Working at Staples is a fun and energetic environment place. The only issue is the pay is low. Sometimes in retail the hours vary.
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Day at work
Business discount account specialist (Current Employee) –  regina saskatchewanMarch 29, 2016
I work very hard to meet sales goals, while multi tasking and keeping my customers happy. I have also gotten very familiar with computers and payment systems
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Productive and fun Stage
Intern (Former Employee) –  Mascouche, QCJanuary 19, 2016
I learned alot at Bureau en Gros, how to interact with the customers, How to open and close a ticket (depends on the program). I would start the day at 8 am and finish at 5 pm going into the shop and repairing computers.
Pros
Co-workers were Friendly
Cons
Not alot of work
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Unpredictable hours, unfair pay, enormous workload, and tons of sales pressure.
Technology Sales Associate (Current Employee) –  Calgary, ABJune 10, 2016
Unrealistic sales expectations and pressure ruin this job. If you're looking for an easy part time sales job, look elsewhere because the amount of sales pressure put upon you is insane. When you fail to meet weekly quotas they cut your hours, and then when you ask for help and you actually have determination to improve there is no one to really help. The pay is unfair because you need to be very well versed with computer hardware (CPU's, clock speeds, RAM frequencies, etc.). If you do not know how to explain computer specs to a customer and explain the benefits of A or B then you will NOT be able to sell, and there is very little to no training on this. And on top of that you need to know HOW to sell, stock shelves, do pull lists, operate stock pickers, and book in computers for repair. The pay is unfair when you realize that the cashier gets paid the exact same as you but they just have to stand there the entire shift while you're overworked and running all over the place all the while your GM asks you "why are your numbers are so low."
Pros
Experience
Cons
Almost everything
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Nice and fun to work
Technology Sales Associate (Current Employee) –  Vancouver, BCApril 14, 2016
very organized and managed company.

nice benefit, but low wage.

Flexible work time, must deal with lots of various customers
Pros
nice benefit
Cons
low wage
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Staples sells supplies, office machines, promotional products, furniture, technology, and business services both in stores and online
Service Lead (Former Employee) –  Richmond Hill, ONNovember 20, 2015
Engaged clientele with a friendly and professional demeanor and resolved concerns in a diplomatic and tactful manner. Followed all correct cash register operations, as well as maintaining integrity while entering services into the cash register.
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Demanding and fun workplace
Electronics Sales Associate (Current Employee) –  Dorval, QCNovember 7, 2015
A typical day at work consist of serving many customers and trying to sell the best product for their needs. Selling warranties and installations are key as well to a good sale, I learned how to serve the customer with perfection. Management is an issue with the company I find because every manager wants something different and it confuses and aggravates many employees. Co-workers are awesome and always willing to help others and know how to work as a team.
Pros
Young staff
Cons
Management
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Great place to work with a very supportive team.
Service Supervisor (Current Employee) –  Markham, ONDecember 5, 2015
Friendly and enjoyable working environment with a great set of managers and associates. Focus is on employee development from head office to store level.

One challenging aspect is not having a set schedule for week to week.
Pros
Great management team and working environment
Cons
Not a set schedule.
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Poorly managed locally & nationally.
Certified Depot Technician (Former Employee) –  Sarnia, ONNovember 7, 2015
The local manager has zero credentials in management, poor organizational & planning skills.

Failed to comply with company protocols for safety and failed to report any unsafe working conditions. The work area has poor ventilation, no windows, no emergency exit & one entrance.

Co workers were very knowledgeable, patient & overworked. Menial duties were added on a very regular basis & workers were still required to maintain high productivity levels without additional support.
Pros
Weekday hours & no weekends
Cons
training could be improved
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Excellent Survival Job
East Tech Sales (Former Employee) –  Edmonton, ABDecember 25, 2015
The company would be a good place to work if they paid employees a livable wage and did not try to manipulate employees by insulting their intelligence.The store I worked at had decent management so it was tolerable. A typical day included running around like a chicken with its head cut off trying to serve customers. Be warned there is no clearly defined position at this company. Even the Managers' stock shelves. You will be hired as an Easy Tech but you will end up doing anything and everything. Your feet will hurt a lot from standing all day you will miss breaks and management will pretend they did not notice it. It is best to use this company the same way they use you... for money. This is a good job for people who have no choice, need temporary work or a student. It is not a career by any means.
Pros
Helping customers, Co-workers, Clean Environment
Cons
Pay, pressure without incentive, physical discomfort, unaffordable benefits, ect...
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Good place to work
Barrington Supervisor (Current Employee) –  Bowmanville, ONApril 10, 2016
Good place to work. Friendly Staff. Flexible work conditions. Easy to get off days for personal matters. Always chance to learn and grow as an individual.
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Productive and fun workplace
Sales Associate (Former Employee) –  OntarioJune 5, 2016
Staples is a busy place to work. It's a productive and fun workplace. Great people.Able to be cross trained and learned a lot.
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Great place
Copy and Print Associate (Current Employee) –  Winnipeg, MBDecember 9, 2015
It's a well managed company that really cares for their employees. They're very flexible with students as well as the needs of employees. The job is very educational and gives you a good hands on training to situations and experiences you probably won't get to learn else where unless you went to school for it.
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Overall rating

3.7
Based on 5,230 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.2
Job Security/Advancement
3.2
Management
3.4
Culture
3.5