Cashier / Sales (Former Employee) – Etobicoke, ON – 18 November 2017
I worked for staples for 1 year as a cashier, I had a good experiance with staples in the beginning, everyone was super nice and I learned a lot with the training they provided, over the year I wanted to move around to a different position/ department and I was promised so, I worked hard and did more then expected as a cashier but in the end did not get to move departments because I was good at my job... The management would not move me because I was good at my job despite my requests and preferences, I quit due to being bored and not gaining further experiance
Customer Service Representative (Current Employee) – Brampton, ON – 12 September 2017
A typical day at work tends to be pretty long as I work 9 hour shifts but the time goes by fast. The employees are a lot of fun to work with and we enjoy our time there. The hardest part of the job is being under staffed in the evenings and having it struggle.
Sales Associate (Current Employee) – St. John's, NL – 12 September 2017
Staples Canada has provided me with a fun and engaging job in the Customer Service sector. Coworkers at my store have felt more like family for years now. Management has always been very kind and accommodating, and I have always been comfortable with talking with them about an issues or concerns.
Customer Service Specialist (Former Employee) – Ottawa, Canada – 11 September 2017
- I was a customer service clerk - mostly worked at cash - handles returns and entered returned items into the systems using the invoices issued - learned how to deal with upset customers and provide them with the most satisfactory service
Customer Service and Sales (Former Employee) – Regina, SK – 10 September 2017
Call Center Cubicle maze. Expected to meet preset targets of calls received and queries resolved. On slower phone times moved to a different call queue to answer unfamiliar questions. Good motivational events and incentives, weekly meetings with management to listen and also be heard.
Strategic Brand Consultant (Current Employee) – Vaughan, ON – 7 September 2017
Working on the promotional product side of the business the job is high pressure as we are constantly required to meet deadlines/event dates for our client. The job pressure can be extremely demanding.
Print and Marketing Representative (Current Employee) – Toronto, ON – 2 September 2017
Management takes responsibility and care of their employees and takes time to listen to suggestions. On a regular basis, the management and other workers create an environment that is productive, fresh, and encouraging.
High employee turnover put a huge strain on long term employess.
Warehouse Supervisor (Former Employee) – Calgary – 2 September 2017
I enjoyed the freedom the company gave me in developing my team. Unfortunately they do not reward achievements no matter how much improvement you make. The management group, while giving you the freedom to do what you think is needed, have the carrot reward system. They tell you you are going to get big rewards, especially in salary, bu then never come through. I loved it there but the broken promises made me decide to leave.
Cashier and Copy Center Associate (Former Employee) – Mississauga, ON – 28 August 2017
This Job allowed me to learn and move around many positions throughout the store. I was able to start on cash and the move to stalking aisles as well as running the copy center. I was able to learn to deal with business owners and party planners helping them market their events and enhancing the profession look of their business.
Overnight Hub Copy Centre Supervisor (Former Employee) – Winnipeg, MB – 22 August 2017
Management does nothing to maintain employee relationships. I told my boss I had Rheumatoid Arthritis and was struggling to perform my duties as I was left BY MYSELF most nights.. nothing changed. I was forced to leave a job I loved due to horrible management.
Customer Service Representative |Email (Current Employee) – Lower Sackville, NS – 20 August 2017
Was a fantastic place to work in the early years however now not so much . Good hours to work but vacation is very difficult to get especially around the holiday time is this call centre works around American holidays
Free parking on a bus route you get your own desk no late night
Night worker (Temporary) (Former Employee) – Penticton, BC – 15 August 2017
Working here was one of my best experiences. although only temporary work. It was a blast. Loads of fun & everybody got the job done.
The night started out with everyone getting a task assigned to them from there completing the task given. It was easy, fun and enjoyable. I learned various store plans and how to use a stock picker. Management was absolutely great. If I did something wrong they would help me out immediately. They were easy to talk to and were never rude. If they had a problem with something I or my Co-worker did they respectfully told us that we should re do it. The hardest part of the job was adjusting to night shift times but that only took 2 days and the most enjoyable part of the job was hearing from the managers that we did a phenomenal job and completed everything in less time than expected.
Copy and Print Associate (Former Employee) – Whitecourt, AB – 14 August 2017
Deals with lots of customer service and catering to businesses, gained experience to bring with me in the future. Hardest part of the job was dealing with the poor management. Most enjoyable part was seeing repeat customers.
sales area representative (Former Employee) – Calgary, AB – 14 August 2017
Staples certainly keeps you on your toes; nearly everyday is a different set of challenges due to the breadth of the business. Management is largely understanding, though sometimes training can be somewhat barebones.