Working at Staples call center
Customer Service Representative (Former Employee) – Regina, SK – September 4, 2016
I really loved working at Staples call center, they were understanding and accommodating when the time was needed. I enjoyed working for Staples, and getting to talk to the customers from different places in the United States. 99% of the time the customers were friendly, but you do come across the odd grouchy,or racist or just nasty people. But I didn't mind dealing with them, all they want is for someone to listen to what they have to say! The only thing I would complain about the company is that they don't pay enough an hour, Where as other call centers pay almost $20 an hour, Staples would offer minimum or unless you had experience then they would offer a bit more. They have awesome benefit coverage, and paid holiday, so you would think they would pay more to their employees. Price for lunches in the cafeteria was acceptable, Management was great and understanding and there for you if you needed to talk to someone! I just wish they didn't close their doors and moved it to the Philippines because I would still be working there if they didn't move.
Working on important holidays except Christmas