Technology Associate (Current Employee) – Victoria, BC – 14 November 2017
A typical day at work in staples is rather busy believe it or not, I have minimal time to focus on things that need to get done for the customers. I learned a lot from staples of how to fix certain items of technology, the basics of how they fix computers..however i am NOT the one who fixes them full time. The workplace culture is a good place to be. I have made life long friends there and wish to keep in contact with. The most enjoyable part of the job is when i have satisfied a customer beyond their imagination.
Copy and Print Associate / Aisles Lead (Current Employee) – Cold Lake, AB – 7 November 2017
I have had the pleasure of working in two different locations for this company and can say without a doubt this employer can be wonderful and provide excellent career advancement opportunities when good management is in place. However when the management is lackluster the job satisfaction and employee rentention plummets.
Technology Sales and Service Representative (Former Employee) – Nanaimo, BC – 5 November 2017
Managers were usually helpful and understanding, but computer customers add a level of stress to this position that make it far less pleasant. On a day with good customers, it is a great place to work.
Co-op Student (Former Employee) – Everything – 2 November 2017
I was only a co op student for a few months , but in that few months I’ve learned a lot about customer service. The associates at Staples were very helpful and enjoyable to be around. Work was not hard and instructions were very easy to follow.
Ontario Technology Sales Area Representative (Current Employee) – Brantford, ON – 2 November 2017
I learned that it is very difficult to move up the ladder because head office hires the managers and they look for manager experiences from other retails rather than promoting someone within. The work you have to do does not necessarily match the pay you get such as the receiving role of the stores. Workplace culture is relatively good, but many younger students work with you as well and at times they are not as motivated. Overall a great experience!
Copy & Print Centre Representative (Current Employee) – Ottawa, ON – 24 October 2017
Its alright, could pay Copy centre associates more for the work load they have opposed to a simple cashier. Management needs to be a bit kinder to the different associates in different parts of the store.
Cashier/Customer Service (Former Employee) – Dartmouth, NS – 23 October 2017
Working at Staples was a great experience! I experienced many obstacles and learned great customer skills. The many things I won't forget about working at Staples, was the great staff members as well as the fantastic management crew... you could truly call us a 'work family'. Personally, I never would have left this job if it wasn't for the need of extra hours to bring in extra income.
Great Brand; Trying to stay relevant in todays market.
Technology Sales & Services Representative (Former Employee) – Kamloops, BC – 15 October 2017
Staples provided me with a great place to begin my work career in Canada, the people that work there is essentially what makes the place so fantastic to work. Management is amazing, they are always there when needed. Everyone has a sense of camaraderie.
At the end of the day, it is still a retail chain, and it boils down tot he customers you meet. You have days where you have customers who can make your day or break it.
Team Manager (Former Employee) – Mississauga, ON – 26 September 2017
Learned to manage ongoing changes during the day. Taking new direction from several managers at once, always coaching associates. Measuring service levels and adjusting personal to fill in ques. Spend most of the time in meeting discussing plans, had an opportunity to work with members from different locations as a group.
Customer Service Representative (Former Employee) – Delta, BC – 26 September 2017
Every shift i would go to the warehouse and look for a skid that i could work on. I really appreciated the management and how caring they were due to any problems that occurred, I learned a lot from working here!
Operation Supervisor (Former Employee) – Vancouver, BC – 21 September 2017
Very organized entity with strong support for staff and management. Warehouse are unionized so it is critical to be alert when dealing with staff. Long term plan in view with flexibility to adapt to quick market changes.