Bilingual Facility Sales Specialist
Staples Advantage - Montréal, QC

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Position Summary

The Facility Supplies Specialist (FSS) is responsible for developing relationships and penetrating Facility Supplies (Jan/San, Break room and Safety) sales primarily in existing Strategic, Large and Mid-Market Accounts within a geographic territory. The FSS serves as the subject matter expert for his/her assigned sales representatives and works with them to grow and develop the Facilities Supplies product category. The FSS is the key point of contact within the division regarding the Facility Supplies Program.

Primary Responsibilities

Works with their Sales Manager to develop Facility Supplies sales strategies for their assigned territory/division
Trains and coaches OP sales representatives on Facility products, processes and buyers to increase their ability to access, persuade and close Facilities business
Conducts joint sales calls with sales reps to assist them in closing the sale
Participation in current account business reviews to introduce Facility Supplies and increase revenue while adding value to the account
Provides expertise and input to the corporate-wide Facility Supplies program regarding product selection, training and issue resolution
Achieve Jan/san - break room - safety revenue and gross margin targets in defined division
Achieve retention and penetration of Jan/san - break room - safety targets in existing OP accounts and new Facility Accounts
Target Segmentation – Strategic, Large and Mid-Market Accounts, above $12,000 in annual sales potential
Time Allocation – 50% Customer Time, 50% Non-Customer Time

Basic Requirements

Excellent customer service skills
Self-starter, results oriented
Strong verbal and written communication skills in French and English
Strong presentation skills
Strong time management and organizational skills
Strong financial acumen
Computer literacy, including competency related to MS-Windows-based applications
Proficient in CE solutions: E-Way, Alpha, Procurement Analyzer
Detail oriented with strong administrative follow-up and follow-through
Strong interpersonal skills
Demonstrated analytical, negotiating, and problem-solving skills
Thorough knowledge of company products and services
Minimum of five (5) years selling experience required in at least one of the following disciplines: jan/san, break room, and/or safety products.
Extensive knowledge of jan/san, break room, and/or safety products also required.
Training and/or demonstration experience, both internal and end-user, strongly preferred.
Candidate should be competitive and self-motivated with strong work ethic.
Bachelor’s degree strongly preferred


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