Staples, Inc. Employer Reviews

It was great to go to work, very customer focused, good Sales culture.Only leaving as my Wife got a Transfer to the Mainland.

This place shows no respect for the "new guy". They are more focused on sales then customer satisfaction. They are willing to lie for it. If you value your dignity, do not work for staples.

I rang customers purchases through, collected their money. I sold warranties on electronic products. I sold printers, computers, laptops, and tablets. Also, I sold furniture like chairs desks and filing cabinets.

The work is fun, its really busy and most of the time you will deal with difficult customers

Its a fun place to work if you take everything take it easy, I had no problem working their since I don't take anything serious I do my work.

I like my co-workers. If it wasn't for them I don't think I would still be there. When work is slow its nice to have a joke with them and chat. When it's busy - too busy. Well then that's when this job sucks. They make you work 44 hours because they can. Don't even asks if we
want to, because they don't have to.

Advancement is OK if you apply they – more... will consider you, but they do play favorites.Which if you are a good worker and good at what you do, it means you stay in that position while the noobs move on.

If customer service is something you want to get into then this job is a great test. The customer's think you are their slave - call you for things they can find out themselves with a little Google search or reading the first page of the product manual. You also have the veterans who know the deal. They are prepared - in and out in less then 5mins, they are friendly. you'd be surprised how many people call and are rude FOR NO REASON. You get the bimbo chick you sounds like she's in her early to mid 20's and acts like she owns you. Like their day isn't going so well so yours shouldn't either.

My biggest peeve. If your 1 minute late your late and you will hear about it.

Overall, if its not too busy its a nice place to work, nice people who at least pretend to care and that makes the work day go by fast. – less

Overall a good place to work for starters but not a long term provider for stable job sustenance.

Greeting, meeting customers, seeking out what they need and then showing the good, better, and best option. Learned not to prejudge someone and their buying ability. Management is down to earth and yet very professional. Co-workers like their job and show it, some work harder than others, but most pull their own weight. Customers who treat you unlike – more... a human being. Customers who have that look of being very satisfied with the solution(s) that you showed and/or sold them. – less

im the one whos always singing ...out of key but singing none the less,a typical day at work its rather quiet unless its back to school,ill cash out or do returns for a lot of pleasnt customers or very upset rude customers but i am a very positive person so why not give them a smile warm there heart a little,if u respect while someones being rude thats – more... your battle won,ive learnt that it doesnt take much to put your self oout there and be your self which most of my associate are i think to worried that someones going to say oh look at her or dont do that im myself all the time at staples my bosses love me for it,my co workes are sweet mellow but sweet the hardest part of my job learning copy which i still im every chance i get not becasue im suppose to becausae i want to.the most enjoyable part of my job doing isles i jus amin my own world helping customers,singin and dancing down isles while restocking – less

It was a short temporary job that showed me how much work is involved in setting up a store

I worked for 9 years in corporate office location.
It used to be great family oriented company, but when the US started to notice sales falling in their country it greatly impacted us.
Instructuring, more work, less promotions. The moral is down and stress increased.
They don't care about the people anymore, more concerned with making sales and keeping – more... the company afloat in a dieing office supplies industry.
No promotions or very little chance for advancement.
They make up titles so they don't have to compete with industry standard job title salaries. – less

My time at work is spent learning to juggle the ongoing issues of creating great customer service, assisting the staff in getting product out of locked locations.

Weekly tasks and duties include the hiring and dismissing staff. Scheduling and reviews. Overseeing all of the business aspects regarding daily cash counts, COD accounts, receiving and shipping.

I – more... have truly enjoyed working with the staff and developing very strong manager/employee relationships.

As Staples delves further into the selling of Apple product and warrenty I find it harder to maintain the computer skills that is now required by the company. Selling of electronics has become the focal point. – less

Helpful management, but not really a fulfilling job. Not enough responsibility passed onto staff, and no furthering of the job was possible. At the same time, there were no further opportunities for students at the part time level that I had wanted.

Was bounced around between cashier, customer service, isles, and stocking. Sales at store became bad and part-time workers suffered due to cut back on shifts and hours. My fellow co-workers that I'm still friends with now, didn't enjoy their time with the company either.

- Started as aisles assistant and then moved into being a Technology Associate
- Greet and assist customers, provide sales information on computers and other products
- Fill and replace stock and am responsible for merchandising
- The co-workers were great, always willing to help each other out
- Most enjoyable part of the job was interacting with the – more... many different customers – less

I loved working at Staples. The potential for growth was, and is incredible.

I started at Staples when I was young, and my managers helped me grow as both an individual and as an employee. They are the nicest group of managers you could ever hope to have. The best part of my job was knowing that when you go to work, you have a group of people who genuinely care for you as a person, not as a coworker.

A typical day at work is all about dealing with customer inquiries and making sure they are met to the fullest. i have learned many things in this area such as dealing with upset customers but making sure that you leave them with a satisfied service. The management is great and comprehensive, they are team members at well and they don't treat anybody – more... differently. The hardest part of the job is having to deal with customers who are rude and impatient but still having to deliver the same service you would give someone who is cheerful and polite. The most enjoyable part of the job is having a fantastic group of people to work with and that makes everything about the job more enjoyable. – less

Usually fast paced and good job for starting out in retail. Employees are very nice to work with. I learned a lot about customer service and the way that retail operated

work environment was great managment wasn't the greatest but other then that pretty good place to work.