My day begins at 7:00 AM and ends at 4:00 PM. Although there are some aspects of my job that are repetative, there are no two days alike. I work for a physiatrist as well as the Paediatric Team (21 people) at a rehabilitation centre, so my days are usually quite busy. For the physiatrist I handle all of his scheduling of in office and outreach appointments, transcription, invoicing, correspond with numerous organizations using a high degree of confidentiality. For the Paed Team I am "the paper pusher". I process all invoices for accounts payable, do all of the ordering of supplies/equipment for the team, seek and obtain funding for equipment/medication for our clients, take minutes at team meetings (2 per month), formatting of documents, create & maintain databases & forms, and many other tasks that arise. I am known as the "computer geru" as people throughout the centre come to me for computer help. I am also the site coordinator for all translations. We are a provincial centre, therefore we service both French and English speaking people. When we see a client, all of our documentation is in English and therefore must be translated. I send and track all translation.
The biggest thing I have learned in my job is that "will" is the key to succeeding in anything that you do. Meaning that some of our patients come here with severe physical impairments. To see a patient come here in a wheelchair with not much hope, and then see them leave walking and more independent requires an amazing amount of will.
We have a wonderful management team that does the best they can within the strict budgets and guidelines of our healthcare system.
My co-workers are what makes this place a great place to work. It is a family environment amongst the staff, which the patients continuously comment on.
The hardest part of my job would be deciphering handwriting, especially of doctors.
The most enjoyable part of my job is having a variety of responsibilities and duties instead of the same repetative tasks throughout the day.