Pros: good pay and benefits, work from home, company car.
Cons: insane workload, generally have to relocate to move up.
Travelers pays a high wage compared to other companies and spends a good deal of time and money on training, but they really need to revamp how their property claims department is managed. When I was hired, I was told the job requires 50 hours per week. In reality - to do the job correctly according to all of Travelers' requirements - you need closer – more... to 60 hours per week. The real issue though is that Travelers doesn't want to pay more than 40 hours per week. Trying to do a job that requires 60 per week in just 40 hours is extremely stressful. The job itself - trying to settle claims in a manner that is acceptable to both the insured (sometimes represented by attorneys and public adjusters) AND Travelers - is stressful enough as it is.
There are ample job opportunities in other career paths, but most of Travelers' offices are located only sporadically in California. They do have a much heavier presence though back east. So... if you're willing to relocate, you can move-up relatively quick. I would've been happy to stay at Travelers in another capacity. It just didn't work out for me. – less