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St. Paul Travelers
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109 reviews

St. Paul Travelers Employer Reviews

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Decent Money. Bad Parking. Shady Management
Insurance Representative Specialist (Former Employee), Spokane, WA – January 2, 2013
They are not the worst insurance company out there to work for. But watch your mouth and your back. They pay a decent wage but when you take into consideration your parking fees, walking time and bus fair, you make about 2.00 less an hour. Good benefits and a future if you cant stand the management and rude co workers long enough to move up with in – more... the company. Used to be a GREAT company to work for. NEW center manager came in and turned it into a numbers game. – less
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Productive Fun Place to work1
Commercial Lines Account Resolution Analyst (Former Employee), Richmond, VA – January 2, 2013
Pros: vacation time, flex schedule
Cons: poor direct management
A typical Day in Commercial Lines is Following a Daily Calendar to acheive goals. The created MANY fun days to make our work days easier. The most enjoyable part is the people you work with.
The worst part of the job is managment. The direct supervisors are one way and VERY UNFAIR. If not liked you are pushed and pushed til you are forced out of the – more... door. Travelers does not believe in Firing ANYONE. – less
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Okay place to work
Claim Adjuster (Former Employee), Tampa, FL – December 29, 2012
Pros: pay, and pto
Cons: ever changing management
Generous PTO. Great compensation. Work like crazy. Little support from coworkers or management. Low moral. Constant gossip around office.
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Not worth it... think twice about working here
Auto Damage Claim Representative (Former Employee), Rancho Cordova, CA – December 12, 2012
Pros: healthcare, benefits, coworkers
Cons: micro management, lack of management training, no leadership skills, lack of job security, huge turn over and current employees are expected to absorb the workload
Excellent compensation and benefits. Coworkers are great. Teamplayers. No support from management. Not a lot of employees over 40 years old working there. Turn over is incredible. Revolving door. Everyone is stressed trying to pick up pieces when coworkers are let go or forced to quit. Micro management, large workloads left from former employees and – more... the constant fear that you will be terminated prevents you from properly investigating claims and giving them the time they deserve. Not a good career choice. Take your degree and go to a company that will really appreciate you and your hard work – less
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Cannot write a positive review
Customer Service/Call Center Representative (Former Employee), Danvers, MA – December 11, 2012
Pros: the office was local.
Cons: pretty much everything about the company.
Not a great company to work for; they're more interested in sponsoring golf games than taking care of their employees.
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Great organization, However limited advancement
Automobile Appraiser - Auto Claim / Chicago Area (Current Employee), Naperville, IL – November 28, 2012
Travelers strives for excellence, the usual work is 8 to 5, the managers are flexible and understanding but expect the best, co-workers are great team players, continuous improvement is the hardest part of the job, customer service and team work is the best part of the job.
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Enjoyable place to work. Happy caring co-workers
General Office Clerk (Former Employee), Bedford, NH – November 28, 2012
Cons: healthcare
My typical day at work was very enjoyable. My co-workers and managers were very helpful. They were always available whenever I needed help. The most enjoyable part of the job was that I was exposed to a variety of different jobs. I just didn't sit at a desk all day doing one thing. I liked the idea of being able to move about doing filing, photocopying – more... etc. Data Entry was the most fun. I learned a lot by working in the mailroom since it was necessary for me to identify mail and make sure it was given to the proper people or needed to be mailed to the proper people. There really was no hardest part of the job. Very few times did I experience pressure on the job. – less
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Becoming to Coroporate like and no longer appreciates employee values
Insurance Service Representative (Former Employee), Glens Falls, NY – November 26, 2012
Cons: limited available time off, quality scoring, occurance terms, no positive reinforcement
I worked for Travelers for several years and even relocated with them when they moved locations. In 2009 a new CEO was hired and is horrible. Employees quality scoring changed dramaticaly so bonus' are unachievable. They made the amounts of vacation time available limited and would give a full occurrences instead of half when vacation time wasnt open – more... and there was an important appointment an employee would have to attend. It has been the worst job I have ever had. They are not making employees work on thankgiving and christmas starting in 2012. – less
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Not a good company to work for overall.
Claim Analyst/ Customer Service Rep (Former Employee), Buffalo, NY – November 11, 2012
Pros: good pay...free parking
Cons: low employee morale...by lakefront...never closed in bad weather.
Very Busy. There is no flex time. Mangement is a
joke. Advancement is slow.
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nice place to work; interesting work - very challenging
Administrative Asst/Word Processor-Pers Lines (Former Employee), Naperville, IL – November 3, 2012
Pros: benefits; good time off program; sick days, etc.
Cons: none that i can speak of - moved around a lot
good co-workers - very busy office, productive environment; lots of time to make decisions
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Fun and Interesting Place to Work
HR Intern in Business Insurance Operations (Former Employee), Hartford, CT – October 31, 2012
Great learning opportunities as well as many career paths available. Not a great deal of work life balance but you will love the people you work with...which makes it work it!
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Commercial insurance company that really cared about their clients and employees
Accounts Representative (Former Employee), Saint Paul, MN – October 23, 2012
Pros: enviornmentalist
Cons: policy of outsourcing
A typical day at work is hands-on skill building and team work.

I learned about the commercial insurance.

Excellent managers, good co-workers.

Everything about the being there was a great experience.

The hardest part of the job was leaving when they outsourced our department.
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Challenging
Endorsement Processing Representative (Former Employee), Colorado Springs, Colorado – October 16, 2012
Pros: it was a fun family environment
Cons: there was not enough time in a day.
Travelers is a great place to work. In my seven years I worked five different positions, each having great sucess. I now know Workers Compensation and General Liability. I was also able to obtain my Colorado Resident Producer license for Casualty and property. I very much enjoy working in Insurance.
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Overall a good place to work
Senior Business Analyst (Former Employee), Hartford, CT – October 15, 2012
Pros: good benefits and working with highly efficient and educated co-workers.
Cons: job started as a rotational position but was dissolved
I have enjoyed working in the different departments of Travelers. Due to environment changes I was laid off approximately three years ago. There were multiple changes in management during my last position there therefore there were many cultural changes as well. There was no typical day at work as the demands of the job were ever changing as what our – more... clients needs were changing at the same time. – less
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Multitasking and Productive
Imaging (Former Employee), Saint Paul, MN – October 5, 2012
Pros: being able to do other tasks to help out the company when asked.
Cons: sometimes it got a little repetitive.
They started me off with a project that was already going on, which consists of me and another coworker sorting out documents and scanning them into the computer so that everything will become computerized. I did this for a couple months before they started to give me more tasks to do on top of this. I had to work with much more confidential documents – more... which included employee's personal information to fill out conversion forms upon request. Although it was a little repetitive, I loved how I was always doing something and that I was constantly busy. – less
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not much room for advancement
ACCOUNT MGR (Current Employee), Texas – September 28, 2012
Not the best co if you are looking yo move up. They do not appreciate bright, sharp, detail oriented people. They hire people with no experience for the more important jobs, and leave the seasoned, experienced workers as bottom feeders. The systems they use are DOS based from the 80s. They don't want, appreciate, or care for career minded people.
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– October 7, 2012

DOS BASED? pls explian

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Would still be there
Sr. Medical Claim Processor (Former Employee), Cleveland, Ohio – September 20, 2012
Closed my department and moved it to Columbus, Ohio

The Travelers Insurance Co.
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Top notch best of the best.
Claims Adjuster (Current Employee), Syracuse, NY – September 6, 2012
Could not think of a better corporation to work with.Waited 4 years to become part of this team.
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Excellent benefits and working environment
Legal Secretary (Former Employee), Chantilly, VA – September 4, 2012
Pros: excellent benefits
Cons: frequently had to work through or take short lunch break to get work completed.
Very busy office. Lots of typing. Busy phones. Good co-workers.
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Excellent Unit Managers and Co-workers
Automobile Claims Representative (Former Employee), Richardson, TX – September 1, 2012
Pros: great benefits
This is a great company to work for.
There is excellent training.
Terrific managers and co-workers.
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About St. Paul Travelers

The St. Paul Companies (NYSE: SPC, London: SPA), headquartered in Saint Paul, Minn., provides commercial property-liability insurance – Read more