Intensive Addiction Case Manager
St. Paul's L'Amoreaux Centre - Scarborough, ON

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We are a caring, client-focused not for profit organization, dedicated to improving the quality of life of seniors in the communities we serve, by providing services and housing in an accessible, professional and progressive manner.
Position: Intensive Addiction Case Manager – Full Time Permanent
Hours of Work: 35 hours per week
Reports to: CIA Manager
Date Posted: July 18, 2013
Deadline: August 1, 2013
Respond to: Human Resources Coordinator

Position Summary:

The Intensive Addiction Case Manager (IACM) will provide comprehensive community treatment and housing support to clients who are older adults participating in St Paul’s L’Amoreaux Centre’s Addictions Supportive Housing program. The IACM will focus on substance use and concurrent disorders for people with Mental Health and Addiction. The IACM will be responsible for initial and ongoing assessment, treatment and care planning and ongoing adjustments as required, community treatment, referral and integration of required services, life skill enhancement, advocacy, personal care coaching, self-efficacy promotion, and collaboration with other service providers.


Manage Addictions Supportive Housing Programs Caseload

  • Manage a caseload of clients involved in the Addictive Supportive Housing program at St. Paul’s L’Amoreaux Centre.
  • Conduct life skills assessment to determine client’s specific needs to enhance independent living capabilities and promote self-efficacy (e.g. money management, food preparation, fire safety, housekeeping, etc.)
  • Assist client and remove barriers to obtaining internal and external supplementary supports or services to sustain independent living (e.g., transportation, income maintenance, health care, food management, leisure)
  • Supporting clients to make social connections and integrate with neighbours and the local community

Conduct Intake & Assessments

  • Conduct a standardized assessment, if appropriate, using approved documents.
  • Determine the client’s specific needs, goals, characteristics, problems and stage of change through mutual investigation or exploration.
  • Maintain a complete, accurate and comprehensive clinical record of each client contact.

Develop Care Plans and Interventions

  • Negotiate and develop individualized treatment plans, based on information from the assessment results, the client’s strengths, prioritized goals, clinical judgement, client’s preference and readiness, and identification of potential barriers to treatment entry.
  • Collaborate with the interdisciplinary client care team to support healthy aging and managing conditions related to aging

Support Community Treatment Services for Mental Health & Addictions

  • Conduct individual counselling sessions including early intervention, relapse prevention, crisis intervention, as well as lifestyle and personal counseling to assist individuals to develop skills to self-manage
  • Maximize clients participation in treatment, community services and events, and actively promote self-efficacy

Provide Advocacy

  • Intervene on client's behalf, as requested or indicated, with other agency staff or other community services.
  • Liaise with community partners and other agencies and facilitate client-centred, quality care.


  • A minimum of a Bachelor’s Degree in Social Work required
  • Membership in good standing with a regulatory body in Ontario {Ontario College of Social Workers and Social Service Workers (OCSWSSW) required
  • Valid First Aid and CPR certificate an asset

Experience and Skills:

  • 2 years’ experience providing direct clinical care focusing on substance use and concurrent disorders for people with Mental Health and Addiction
  • Minimum of 1 year experience conducting outreach within communities to facilitate referrals both to and from the organization
  • 1 year experience conducting intake and structured assessments for services
  • 2 years’ experience facilitating individual and group treatments as well as ongoing case management
  • Experience and knowledge in geriatrics
  • Broad knowledge of addictions treatments and explanatory theories, homelessness, mental illness, and community resources
  • Adequate understanding of community resources (social, legal, health and financial)
  • Experience working with older adults and seniors with mental illness and addiction
  • Excellent interpersonal, communication, and decision-making skills
  • Sensitive to the cultural needs of clients from various ethnic groups
  • Excellent advocacy and negotiation capabilities
  • Ability to work effectively under pressure, with constant interruptions or unpredictability, and work outside regular office hours as required
  • Excellent organizational and time management skills
  • Ability to use good judgement to make sound decisions


  • Criminal Reference Check required
  • Ability to drive and access to a vehicle

About this company
We are a caring, client-focused not for profit organization, dedicated to improving the quality of life of seniors in the communities we...