TECHNICAL ACCOUNT MANAGER (Contract) (Former Employee) – London – 10 October 2016
Great place to earn your cash. High paced & constantly evolving environment coupled with an extremely intelligent workforce. The greatest thing I learned, from the company as a whole, was transparency (or at least the illusion of!) is key to keeping your workforce engaged and productive. If they feel like they're privy to the lows as well as the highs, they'll work that little bit harder
I thoroughly enjoyed my position within this renowned company. I achieved and often exceeded all set targets and the company responded warmly with praise and merits. This helped form an excellent relationship between employer and employee and much mutual respect was apparent.
I learned to utilise social media in such a way that would effectively promote and advertise the company. My co-workers were fantastically supportive and helpful at the beginning of my role and I enjoyed the entire experience, including the expenses-paid party at the end of our contracts.
I didn't find the role difficult as help was always available and targets were always easily achievable with hard work and dedication.
Employee (Current Employee) – New York, NY – 14 January 2014
It's a great place with great culture and perks. Employees all enjoy hanging out together and are all friends outside of work. Mostly everyone on the ground are open minded about meeting new people and trying new things which creates a great lunch environment. (People often eat together during lunch time and sit with different people)
However because it's managed by leads in a different country, Sweden, it's often times hard to align interests between the different cultures. Poor managers are allow to remain in senior positions because there hasn't been enough documented cases to see a trend in the poor management. Communication about changes in the organization from Sweden to the US is often lacking and unclear.
Office Management, Temp Office Management Agent (Current Employee) – New York, NY – 6 January 2014
Everyone at the company works super hard but that doesn't mean there isn't room to have fun. There was countless video games, ping pong tables, couches, pool tables, snacks and so much more all over the office. I was part of the office management team and we catered to all of the employee needs. It was a wonderful job, and I met some pretty amazing people who do pretty amazing things.
Free lunches, snacks EVERYWHERE, friendly environment, fun place to work
Customer Service Advisor (Former Employee) – Cambridge – 9 April 2015
Once you start working at Spotify, you forget the traditional environment of work. Their customer service is only email based, which is easier if you want to provide a fun service by using music or images when appropriate. The training provided was good. The office was made up so that you feel at home and comfortable at all times. You have all the equipment and devices necessary in case of troubleshooting or practice. And food and drinks are also available if you need anything.
Traffic Coordinator (Freelance) (Former Employee) – New York, NY – 3 November 2014
Spotify was such a wonderful place to work! There was an ongoing sense of community between co-workers and departments, a consistent flow of information keeping us updating on the latest digital trends, and the open opportunity to showcase new ideas to peers that could further the overall advancement of the company.
Customer Service (Former Employee) – Cambridge – 26 April 2015
Not remembering that people are humans and not robots. And that humans can only do their best at work and not more. But I did learn to engage more n my German speaking-workers were very nice. The hardest part was not be able to have enough time to give the customer and good response and accurate more time to explain because of the time limit.
Campus Influencer (Current Employee) – Babson Park, MA – 22 May 2014
Put up flyers and send out play-list cards. Learned about marketing and social media marketing. The hardest part is to interact with real people and no enough training process. The most enjoyable part is that it is a very flexible job.
Planeación de ventas (Former Employee) – México DF. – 6 May 2015
Spotify es una compañia que ha crecido de manera impresionante gracias a su cultura laboral y servicio al cliente, logrando ser uno de los medios de publicidad mas importantes, asi como la plataforma de música streaming mas importante en México y muchos países mas. No hay oficinas cerradas, lo que permite una mejor comunicación entre areas , gerencias y direcciones. Se hacen juntas mensuales con los empleados para conocer los puntos a reforzar de ambas partes.
Respeto en la separación de horarios personales y laborales