Pros: sociable staff, sometimes friendly customers
Cons: zero hour contract, little scope for promotion, little scope for shifts
Though the company provides the most hands-on experience and training with High Street retail that you could hope to achieve, the company is awful in its treatment of staff - in particular the CAST, or the Casual Sales Assistants.
Their penchant for employing people on a zero-hour contract works in their favour and benefits them heavily, leaving the – more... staff reeling. I could work three shifts one week and then have nothing the next; I could be told I was needed in work as late as 11pm the night before.
The store managers and supervisors, though helpful and friendly, are responsible for drawing up the rotas, and knowingly omit people that need work from the schedule.
The one saving grace of the work is that everybody else is in the same boat as you - the other CAST members are sociable, friendly, and make the job worth working. – less