Dynamic workplace requiring technical knowledge and excellent customer relation skills within the sporting good and active lifestyl worlds.
Sales Support Coordinator (Former Employee) – Ottawa, ON – 1 March 2016
I was the department manager for the sporting goods section, tasked with training and developing a team of over 20 sales staff, ensuring inventory integrity, dealing with technical customer relation experiences, merchandising, and other requirements that occur in a fast-passed work environment. I had the opportunity to create an immediate direct positive influence in all of my customers sporting and personal lives, which provided me with the unique experience of developing a substantial return customer basis, and allowed me to provide an elite level of technical knowledge and experience for each and every customer. I have also had the unique opportunity of aiding in various volunteer events, facilitating underprivileged youth with sporting equipment, and a means to stay healthy and active.
Training and development with the sporting world
Lag in responsiveness from head office due to a corporate approach