Pros: we became a strong family- team, music, guests, product, staff parties.
Cons: security not catching shop lifters outside of store
No matter what, walking into Spencer Gifts always put a great big smile on my face. The music and atmosphere was always a bonus working in a retail store like Spencer gifts. I learned more approaches on my customer service skills and to become familiar with all the product and brands. The management and co-workers were always friendly and loved to work. I would demonstrate ACT - Approach, Connect, and Thank on guests and co-workers everyday. The hardest part of the job was getting our daily sales goal, by adding on additional product with the guest, some nights. The most enjoyable part of the job was connecting with guests and having them come back. Also when celebrities would walk in to shop and I personally would help them and show them around the store.