To prepare and serve South Street Burger Co. menu offering according to Operational standards.
To provide our customer with the highest level of customer care.
To provide a great burger, fries, onion rings, salad, milkshake, etc quickly and efficiently and with a smile.
RESPONSIBILITIES and DUTIES:
Ability to demonstrate a sense of customer awareness.
Able to Anchor the customer lines.
Able to suggestive sell and the upselling of South Street Burger Co. products to customers.
Continuously promoting South Street Burger Co. and its products.
Handling customer service transactions.
Serving the product to the customer.
Full product knowledge on all South Street Burger Co. products that are served.
Answering any customer inquiry/complaint in a polite and professional manner.
Ability to operate the cash registers.
Follow all South Street Burger Co. cash handling and cash register procedures.
Preparation of food items for cooking and service to the customer.
Following South Street Burger Co. Operational procedures to ensure all product standards are met.
Proper storage and handling of all food products.
Ensuring the maintenance and cleanliness of the Store and all equipment.
Cleaning of all equipment.
Washing of all surface areas, sweeping and mopping of the floor area.
Having product deliveries are put away in a safe and timely fashion.
Ensuring sufficient stock levels of necessary products are in place for the present shift and upcoming shift.
Adhering to all policies and regulations contained within the South Street Burger Co. Starter Pack.
Adhering to all South Street Burger Co. safety procedures and practices, that potentially impacts upon the
individual employee, fellow employees and/or customers.
Adhering to all Department of Health codes concerning product storage, preparation and service.
Ability to conduct Store Opening and Closing duties.
Ability to complete all paperwork assigned by the Store Manager, Store Assistant Manger or Store
All other duties, as assigned by Store Manager, Store Assistant Manager, Store Supervisor or Corporate
Store locations tend to be tight and, warm due to heat produced by the grills and the fryers; floors can have water and oil on them if not regularly maintained.
Working with hot oil, gravy, cheese sauce and other toppings on a continuously.
Regular heavy lifting is required, up to and including 50-pound boxes.
Incumbent should have some high school education.
Ability to effectively communicate both orally and written in English.
Possess a "Customer Service" attitude.
Possess a people friendly, out going, polite and helpful disposition.
Possess a professional appearance and attitude.
Able to work in a fast paced, physically demanding environment.
Able to be flexible to the demands of such an operation.
No prior foodservice or retail experience required for success in the position.