Inside Sales Consultant
Source Office Furnishings 4.73 reviews - Burlington, ON

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Source Office Furnishings is a dynamic company and we are seeking an enthusiastic and energetic individual to join our team as an Inside Sales Consultant in our Burlington store location. This is a full-time opportunity that includes competitive compensation, full benefits and vacation.

Why choose Source Office Furnishings?

  • work-life balance (steady 40 hours/week, regular hours)
  • competitive wages, full benefits plan including medical/dental coverage and vacation
  • we train on-site and offer opportunities for advancement

The Inside Sales Consultant is responsible for greeting all customers and educating them on the products and services offered in the store. They use a consultative selling style to determine the customer's needs in order to make appropriate recommendations to customers.

Main Responsibilities

A. Sales

  • Sell the entire range of Source products through a consultative approach with walk-in,

phone-in and email customers by determining their needs and proposing appropriate

  • Provide product information to customers and present supporting documentation such as

brochures, website print-outs, etc. to help find office furnishings solutions

  • Complete quotes in the proprietary system and generate sales orders
  • Create layout sketches to assist customers with their space planning
  • Coordinate the ordering of any out-of-stock items and advise customers accordingly
  • Ensure any and all service (after sale) issues are dealt with in a timely manner

B. Administrative Coordination

  • Answer telephone and provide store information when requested; transfer calls to

appropriate party through switchboard

  • Sort and deliver all incoming mail and courier packages, process all outgoing mail and

courier packages

  • Complete customer sales using cash register or credit/debit card machine
  • General administrative tasks including filing and data entry
  • Manage the cash-out process
  • Other duties as assigned

Critical Soft Skills

  • Highly organized and able to manage time efficiently
  • Very strong communication skills (in person, over the phone and by email)
  • Superior customer service skills

Education & Qualifications

  • High school diploma a minimum
  • 1-2 years of office administration/coordination a must, retail sales experience a definite asset
  • Basic accounting skills are necessary
  • Proficient in MS Office Suite applications (Word, Excel, Outlook)

Want to join a winning team? Submit your resume and cover letter today!

About this company
4.73 reviews
Source Office Furnishings