Source Office Furnishings is a dynamic company and we are seeking an enthusiastic and energetic individual to join our team as an Inside Sales Consultant in our Burlington store location. This is a full-time opportunity that includes competitive compensation, full benefits and vacation.

Why choose Source Office Furnishings?

• work-life balance (steady 40 hours/week, regular hours)
• competitive wages, full benefits plan including medical/dental coverage and vacation
• we train on-site and offer opportunities for advancement

The Inside Sales Consultant is responsible for greeting all customers and educating them on the products and services offered in the store. They use a consultative selling style to determine the customer's needs in order to make appropriate recommendations to customers.

Main Responsibilities

A. Sales

• Sell the entire range of Source products through a consultative approach with walk-in,

phone-in and email customers by determining their needs and proposing appropriate
solutions

• Provide product information to customers and present supporting documentation such as

brochures, website print-outs, etc. to help find office furnishings solutions

• Complete quotes in the proprietary system and generate sales orders
• Create layout sketches to assist customers with their space planning
• Coordinate the ordering of any out-of-stock items and advise customers accordingly
• Ensure any and all service (after sale) issues are dealt with in a timely manner

B. Administrative Coordination

• Answer telephone and provide store information when requested; transfer calls to

appropriate party through switchboard

• Sort and deliver all incoming mail and courier packages, process all outgoing mail and

courier packages

• Complete customer sales using cash register or credit/debit card machine
• General administrative tasks including filing and data entry
• Manage the cash-out process
• Other duties as assigned

Critical Soft Skills

• Highly organized and able to manage time efficiently
• Very strong communication skills (in person, over the phone and by email)
• Superior customer service skills

Education & Qualifications

• High school diploma a minimum
• 1-2 years of office administration/coordination a must, retail sales experience a definite asset
• Basic accounting skills are necessary
• Proficient in MS Office Suite applications (Word, Excel, Outlook)

Want to join a winning team? Submit your resume and cover letter today!