Soroc Technology Employee Reviews

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Good company to start
Technical Support Representative (Current Employee) –  Woodbridge, ON22 November 2017
Great organization if you are in the right team or department. Do not expect anything phenomenal or extraordinary here. Once they are done with you, you are out
Pros
work phone, 407 reimbursement
Cons
Not dependable employment, issues/concerns do not get addressed
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busy and fast paced
IT support tech (Former Employee) –  Woodbridge, ON9 November 2017
working with Soroc was a fun experience, I have never worked with a company that stood behind their employees as much as these guys did, my leaving had nothing to do with management as we were all able to joke communicate and get along great.

my reason for leaving was the highs and lows from the work schedule.

when there is work to be done the hours are great, with travel and hourly rates you can make anywhere from 80-100+ hours in a single week, but when there is no work you may struggle to get 5 - 10 hours a week.

summer time is usually the busiest time and where you make a lot of your money, Winter is slow and unless you saved up money from the summer or if you have a side job to fall back on you can struggle in the winter.
Pros
Paid for travel and rembursed for many work expences
Cons
Hours can be VERY random
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Lack of training provided
Project Coordinator (Contract) (Former Employee) –  Woodbridge, ON3 October 2017
Did not receive a sufficient or fair amount of training or support to address certain issues, questions or concerns. Provided enough space to work efficiently.
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Great colleagues
Service Desk Manager (Former Employee) –  Woodbridge, ON26 September 2017
The staff are this companies greatest asset - shame they are not rewarded for their hard efforts. The work environment is outdated, many staff work through breaks.
Cons
Very long hours, no raises
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fun workplace
Bilingual communication coordinator (Former Employee) –  Woodbridge, ON15 November 2016
a typical day at work
their system
great style
amazing
getting technician onsite
the customer making happy.
karen white
monday to friday
7.5 hours
Pros
free lunch
Cons
long hours
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great work place
Field Service Technician (Former Employee) –  Quebec16 July 2016
Best Work experience i have ever had. Great work environment and amazing co workers as well. not enough hours due to too many techs being hired at that point. had to seek other employment.
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Great Team to be on
Field Service Support Technician (Current Employee) –  Woodbridge, ON4 July 2016
There is a variety of work with many challenges and great learning opportunities. Management seems to care about you and your health and safety.
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productibve and fun place to work
2nd Leve; Support - technicial (Former Employee) –  Woodbridge, ON17 February 2016
My daily work involved support HD agents and Field technicians by providing resolution to issues they cannot resolved on their own. My Co-works was awesome in assisting when busy. The management had a open door policy where you can approach anyone and voice your concerns or advise on issues.
Pros
Work remotely going on site to train Technician
Cons
did not see co worker too often
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A good team working place
Hardware Technician (Former Employee) –  Vaughan, ON15 February 2016
Because of large scale projects I learned much about team working and being a part of a big team.
The environment is very good and it's a good place to start.
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A national IT service provider for multiple business sectors.
Field Service Technician (Former Employee) –  Toronto, ON2 February 2016
Soroc Technology provided competitive salaries and benefits. They encouraged their technicians to keep their skill sets current, and I was able to advance my technical training while with them.
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productive and fun
Field IT Service Technician (Current Employee) –  GTA, ON21 January 2016
different job everyday under min supervision
learn some thing new everyday
travailing required
need a honda sivic
requires learning technology quickly
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Great team members
Regional Service Representative (Former Employee) –  Woodbridge, ON17 September 2015
Great company initially. To many issues with providing prompt effective service in the last few years. No opportunities for remote technicians to advance.
Pros
Good compensation for work and car allowance
Cons
To much time in car
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good place to work
Windows 7 Deployment Technician (Current Employee) –  Calgary, AB26 September 2014
very fun place to work. there is no complaint.
It is a good company to work for.
Pros
free break
Cons
long hours
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Many contracts within the banking industry
Client Technical Analyst (Former Employee) –  CIBC - Toronto7 May 2014
Contracts pay reasonably well. Many contracts available although many of them are short-term.
Pros
They have many government contracts and banking contracts
Cons
Employee Management, short contracts
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Good place to work
Project Technician (Former Employee) –  Toronto, ON8 January 2014
A typical day at work would be meeting the team on site and setting up. Because of the time sensitive nature, workload in shared all through the process. The hardest part is the tension and pressure to get the process completed before a certain time frame in case of rollback. The most enjoyable part is the flexibility.
Pros
paid travel allowances
Cons
each project is considered a new project even though the procedures are exactly the same.
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Hardware focus
IT Analyst/Warranty Administrator (Former Employee) –  Vaughn, ON23 February 2013
Typical day at work includes troubleshooting hardware issues.
I have learned how to troubleshoot and implement hardware issues into day to day life.
Management and coworkers are great.
The hardest part of my job is no room to grow.
The most enjoyable part of my job is working with a great team
Pros
free lunches
Cons
very far
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Best in Class
SERVICE PROJECTS COORDINATOR IMAC TEAM LEADER (Former Employee) –  Toronto, ON10 December 2012
Influenced Best in Class results, as first point of contact for escalations in the IMAC (network installations, moves, additions and changes) department; tasked with delivering and addressing clients’ needs via the identification, diagnosis and remedial actions of technical problems. Provided leadership to technical project teams and direct staff while maintaining overall responsibility for deliverable s and technology roll outs. Ensured projects were performed and completed in accordance with schedules, standards and certification. Supported a philosophy of management by example, fostering an engaging culture and learning environment.
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Productive and good working environment
Internship (Former Employee) –  Woodbridge12 July 2012
management is very hands on and they are respectful to employees.
Pros
great lunch room and regular staff barbeque
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Overall rating

3.4
Based on 19 reviews
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Ratings by category

Work/Life Balance
3.3
Salary/Benefits
2.9
Job Security/Advancement
2.8
Management
3.4
Culture
3.4