Yearly downsizing is a concern - Strong brand name
Supply Chain Group (Former Employee) – Toronto, ON – 28 March 2015
you can learn a lot and great working staff management needs improvement to keep this company going hardest part of the job is keep taking on additional work not related to your position without the increase in salary to compensate for it
Assistant Manager (Former Employee) – Toronto – 5 March 2015
Sony as Brand is very well respected and strong. But unfortunately as per market competition the company couldn't sustain the decade old market share and brand image. Proud to work for Sony for 7 years but feel very helpless and sad looking at current market share of Sony TV business.
Temporary Production Worker (Former Employee) – Whitby, ON – 25 February 2015
Sony was easy with music, relaxed, not really time constrained, my boss was laid back as long as work was completed properly and on time. Coworkers were interesting and fun to be around enjoyed working there just wasn't happy with the fact that it was through a temp agency.
Relaxed work pace, coworkers, boss, weekday shifts
Upper management, being hired through a temp agency
Continuous learning focused on streamlining processes
Supervisor, Sales Order Management (Current Employee) – Toronto, ON – 2 February 2015
Multi tasking from people management, tasks and master data Personal journey, learned to strive for excellence Management focused toward company objectives Co-Workers hard working Policy can sometimes slow down progress Creativity and change
Store Manager (Former Employee) – All over GTA – 20 January 2015
Running the store as it was your own It is very difficult staying #1 Managers are very encouraging and work longer hours that you Co-Workers are always helpful and always work as a team Dealing with customers you know are wrong Getting to set up new products that just arrived
Technological Ambition, but never went beyond Christmas.
Holiday Season Sales Only (Former Employee) – Langley BC – 25 November 2014
It started off as a Christmas season extra store sales help from fall of 2005 till boxing week finale 2006. I enjoyed the technology sales and the prestige that went with the name brand SONY products. But due to interpersonnel differences, It became only a temporary Holiday employment till middle of January after boxing day week sales that extended into middle of January.
But I enjoyed the opportunity to experience SONY first hand the 3.5 to 4 months I was there at the Langley BC Mall location.
Exciting and profitable.
Greedy co-workers stole my commission sales/customers on days off. Lack of ethics.
Sales Representative (Former Employee) – Waterloo, ON – 8 June 2014
I consider working for Sony of my greatest learning experiences within my 5 years Retail Sales experience. I appreciated the company and could genuinely get behind the products and services they sold. And, every customer was a great learning experience and easy to uphold a good sales relationship with.
The team I worked with was phenomenal. They were all great team players and genuinely loved seeing everyone in the store do well. I was brought in to help train them in a new retail sales venture of selling Sony smart-phones with Rogers Services (Smart phone plans; 3 yr). They held a huge variety of product of which really helped me learn how to pick out a customers needs to a truly specific point, instead of just generalizing a small number of products from a variety of manufacturers.
The most challenging thing was that this is the only company that really tracked their sales reps 'erosion" percentage; as individuals we had to be monitoring and maintaining good sales targets without destroying the gross margin on the product(s) in question. On of the only retailers I've ever heard or seen of tracking it in this manner.
It was a disappointment that the store was closing as we tried to grasp for positions in the company, many of us took the opportunity (and severance package) and tried to expand into other sales fields.
Junior Project Manager (Former Employee) – North York, ON – 7 June 2014
Negative/Hostile work environment. Company suffered quite a bit in the recession, as a result there was a very tense working environment. Management was not always supportive, and found it to be a 'boys club'.
Colleagues are easy to go along with. Managers are supportive
SALES CONSULTANT/SUPERVISOR - Sony of Canada (Former Employee) – Grandview Corners – 4 June 2014
It is not your usual mall sales environment. Selling is made fun because of interaction with customers especially for tech-savvy people. The hardest part of the job is only when there are a lot of customers and there are only too few sales consultants to entertain them.
ASSISTANT MANAGER / SALES ASSOCIATE (Former Employee) – Niagara Falls, ON – 3 June 2014
As a member of the team at The Sony Store in Niagara Falls, we strived to meet and exceed our sales goals as well as provide exceptional customer service. My years there were both fun and challenging, just the way I like it. Unfortunately though, the decision was made by our head office to close our store, bittersweet, but as they say, "when one door closes, another one opens"
Business Process Manager (Former Employee) – Toronto, ON – 12 May 2014
• Led efforts to switch legacy reporting to SAP Business Objects XIR 3.1 as an enterprise wide deployment. • Led cross functional teams to gather and evaluate the key phases of the process to ensure smooth transition. • Managed service process and technical training of all Sony’s products. • Coordinated all internal and external follow-ups to close issues in support of the project requirements • Created Requirement, Functional and Design documents as per Business requirements. • Worked closely with Business and IT teams to develop project requirements. • Performed gap analysis to identify any gaps during the mapping phase. • Developed project plans that identify key issues, approaches and performance metrics • Overseeing project & resource planning and the implementation of Agile based execution. • Developed Quarterly targets for Authorized Sony Service Centers. • Monitored Authorized Sony Service Centers KPI and KRA throughout the year. • Developed work plans and coordinated activities between work streams and identify changes in scope.