Bilingual Transaction Specialist (Former Employee), Calgary – June 1, 2015
This company is growing way to fast which in return causes bad organization. Also there is a big lack in training but very high expectations. Big lack of professionalism from management team. Left hand doesn't know what right hand is doing and everybody is not on the same page with the processes. People who work there in general are quite unhappy.
Call Centre Representative (Former Employee), Calgary, AB – November 15, 2012
• Answered phone calls from numerous customers and clients • Precisely fulfilled customer inquiries regarding orders and accounts • Provided detailed technical information regarding receiving or sending shares or cash • Efficiently answered phone calls in a professional manner and maintained loyal customer relations with clients